As I stepped up to my new role as Chief Design Officer at SAP at the beginning of this month, I reflected on the words of Leonardo da Vinci, who said “I have been impressed with the urgency of doing. Knowing is not enough; we must apply. Being willing is not enough; we must do.” This […]
Take part in the SAP Fiori & SAP CoPilot Roadshow 2018 and have SAP’s UX ambassadors joining you for a day or two full of inspiring sessions with SAP CoPilot, the digital assistant and bot integration hub for the enterprise, in the spotlight.
Digital assistants, intelligent enterprise and machine learning – dive deep into some of the most important technology tends at ASUG Annual Conference in Orlando on Monday, June 4, 2018. Reserve your seat soon.
One of the guiding design principles for intelligent systems is to empower end users. If we want people to trust in machines, we need to share information about the underlying models and the reasoning behind the results of algorithms. This matters even more in business applications, where users are held accountable for every decision they make.
In the meantime, it’s widely accepted that intelligent systems need to come with a certain level of transparency. There’s even a new term for it: explainable AI. But that’s just the beginning. As designers, we need to ask ourselves how explainable AI ties in with the user interaction. What do we need to think about whenever we explain the results and recommendations that come from built-in intelligence? And how can we make it a seamless experience that feels natural to users?
Once upon a time, not too long ago, there was a spark of inspiration from a video game, a handful of employees who enjoyed working together, and luck finding an innovative customer. That mix then thrived in an environment designed to cultivate creativity. The result is a whole new way of interacting with technology and […]
7 | 
