This is the third in a series of interviews with SAP employees in a variety of roles in the area of user experience and design. Fazlul Hoque is an interaction designer in the field of the Internet of Things. He currently works in the Predictive Maintenance and Service team in Walldorf, Germany.
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So here was my challenge. As the manager of a team of user researchers, I was asked some years ago to help shift the mindset of our executives from traditional software benchmarked by features and functions to one measured by the quality of the user experience.
The first part of the article discussed the need for complex Web controls, presents various Web content types, and explains why there is a need for something better than current solutions offer – this is where ARIA comes in. This second part of the article introduces ARIA itself and describes its specifications, basic concepts and […]
People often think that user experience is all about creating beautiful user interfaces to make users happy. Yes, of course enhancing your users’ experience will result in greater user satisfaction but did you know that UX has a range of other benefits, including financial advantages for your business?
One of the challenges of rolling out new enterprise software is getting the user population up-to-speed on it. SAP's new built-in onboarding and user assistance is making this smooth, simple, and pain-free.
It is simply a fact that most end users of SAP solutions today continue to work with dynpro based user interface (UI) screens. More and more they face also newer user interfaces based on Web Dynpro, Floorplan Manager or even other UI technologies like HTML5/SAP UI5. Also a mix with custom or third party screens […]
For approximately the past year, I have been involved in bringing a new personalization solution to market. The official name is SAP Screen Personas. You may have seen it at SAP TechEd last month. While customers have long been able to modify SAP screens to improve end-user efficiency, this process has traditionally required advanced programming […]
The introduction of Design Thinking at SAP as a product definition methodology requires every employee involved in the development of the product to take responsibility for the usability and end-to-end product experience. Customer involvement has become a cornerstone of both the requirements gathering process and the usability testing of our software. An essential part of the […]
NO! – I will not explain all features from A to Z of the SAP Floorplan Manager (FPM), there are for sure better sources to provide that (see the links on the right side) and… NO! – I will not even try to explain what the FPM is as a Framework built on top of Web […]
As at least all the fellows in Germany or Europe are desperately waiting for the summer to arrive I have chosen a sunflower picture to initiate my point… as with lots of people such an image simply has an effect.. …the work you do is not easier or harder, the time needed not shorter or […]
—- NOTE —- This posting relates to the 1st version of the SAP UX Strategy. Please see the SAP User Experience Strategy page here on the SAP User Experience Community for the latest information about the strategy. ___________________________________ Now more than ever people’s expectations are shaped by intuitive touchscreen devices and the software they use […]