Innovation Methods

Practice Human-Centered Innovation Step by Step

Filter

Framework

Starters

Mindset

Process: SAP’s Human-Centered Approach to Innnovation

Human Centered Approach for Innovation

SAP’s Human-Centered Approach to Innnovation is an end-to-end process that supports the entire innovation lifecycle: from the generation of novel business ideas to the development and delivery of high value solutions. Here you will find methods to apply SAP’s Human-Centered Approach to Innovation at every stage of your project.

People

People are at the core of innovation. Organizations can enable people with the right skills, mindsets, and competencies for creativity and collaboration.  Our methods and offerings help people grow as innovators.

Explore Opportunities

Explore Phase

The goal of the Explore phase is to identify the most valuable business challenges and use-cases to focus on together with your key business and IT leaders. The resources below will help you to complete this phase.

Place

Winston Churchill once said, “We shape our buildings, and afterward, our buildings shape us.” As organizations begin practicing innovation, they need to be surrounded by spaces that support creative work. Our methods help customers turn spaces into creative places.

Discover Challenges

Discover Phase

The goal of the Discover phase is to gain a deep understanding about the challenges to solve through observation, interviews and market research. Here you will find different resources to help you through this phase.

Leadership

A culture of innovation can only flourish when it’s supported by the organization’s leadership. Executives and middle management need to have a human-centered mindset to empower their people and nurture practices for innovation. Our methods create awareness and help leaders grow creative mindsets and competencies.

Design Innovations

Design Phase

The goal of the Design phase is to identify the best solution ideas and convert them into tangible prototypes that can be validated by end-users and other stakeholders. Here you will find different resources to help you through this phase.

Deliver Solutions

Deliver Phase

Develop the architecture solution and deliver value for your end users by leveraging SAP Business Technology Platform. Here you will find different resources to help you through this phase.

Technology

Technology is foundational to practice continuous and scalable innovation. SAP Business Technology Platform provides unified data management to connect, discover, and orchestrate data; intelligent technologies and analytics to improve analytical and transactional workloads; application services to simplify extension and integration across the intelligent suite. Here you can find resources on SAP Business Technology Platform technologies, and SAP UI technologies.

Methods to Understand your Business

Methods to Understand People

Methods to Generate Ideas

Methods to Prototype Solutions

Design Thinking

SAP’s Human-Centered Approach to Innovation starts with Design Thinking, empathizing with the end-user to discover their needs. Design thinking is a mindset and a creative, human-centered approach that leverages empathy, collaboration, rapid prototyping, and continuous feedback to tackle problems. The methods in this section will equip you and your team to develop competency around these pillars.

Architecture Thinking: The Lean Architecture Toolkit

Architecture Thinking uses the data, processes, and system components to assess how the solution will be scaled from both technology and business perspectives. These methods will help you run and scale your solutions.

61 Methods

Leporello

We created a simple, yet colorful playing field that enables facilitators to walk customers through an idealized design process – the Design Thinking Leporello.
Explore
Scenes Tool

Scenes

A tool to create visual stories about product and service ideas fast, collaboratively and iteratively, no drawing skills required.
Explore

Mosaic

A tool that enables teams to prototype a future creative space based on their way of working.
Explore

Innovation Culture Assessment

An tool to asses your organization’s innovation readiness. Identify barriers for innovation and develop strategies to overcome them. 
Explore

Spectrum

A collaborative tool to build innovation teams in organizations. 
Explore
Dot Dot Bot

Dot Dot Bot

A collaborative tool for anyone who wants to build a chatbot to solve a challenge but doesn’t know where to begin.
Explore

UX Value Calculator

See how focusing on creating great user experiences can translate to real business value. 
Explore
Path

Explore Phase Recommended Path

Don't know what method to start with? Follow this guided path to complete the Explore phase.
Explore
Path

Discover Phase Recommended Path

A guide to complete the discover phase step by step.
Explore
Path

Design Phase Recommended Path

Complete the Design phase step by step with this guided path and transform challenges into concrete solutions.
Explore
Path

Deliver Phase Recommended Path

A guide to complete the Deliver Phase methods step by step.
Explore
Measuring tools on. table

Introduction to the Lean Architecture Toolkit

The Lean Enterprise Architecture Toolkit is comprised of 15 methods: 7 methods help to describe the business domain, and 8 methods help to describe the technical domain. Learn how to apply these methods in your projects.
Download Template
Path

Lean Architecture Toolkit Express Path

While all Architecture Thinking methods have their purpose and value, some of the methods can be optional when describing a “Minimum Viable Architecture”, for example. This guided path shows you in what order to complete this minimum set of methods.
Explore

Innovation Toolkit for Virtual Collaboration Bundle

Apply the Human Centered Approach to Innovation also in virtual settings. This method bundle contains access to some of our Innovation Toolkit methods in MURAL to support you during you virtual collaboration sessions.
Download Template
Align With Corporate Strategy

Align with your Corporate Strategy

Articulate how your project goals support the company’s strategic goals by breaking them down into a set of measurable objectives, projects, and initiatives with a strategy map template.
Explore

Involve your Key Stakeholders

Identify whom to work and align with while exploring and defining use cases and the architecture of your aspired solution with a stakeholder map and stakeholder matrix.
Explore
Identify business challenges

Identify Business Challenges

Use a questionnaire to discover pressing challenges in your business area.
Explore
Use Case Exploration Workshop

Use Case Exploration Workshop

Generate use-case ideas and identify the most promising ones to implement.
Explore
Vision Storyboard

Identify the Scope of Your Architecture

Define the scope and the business rationale of your innovation project and its architecture with Statement of Architecture Work template.
Explore

Architecture Principles

Setting constraints and guidelines that need to be considered for developing the architecture.
Download Template

Risk Analysis

Identify, classify, and mitigate risks for the architecture. 
Download Template
Value Heatmap

Value Heatmap

Evaluate and prioritize ideas collaboratively based on selected criteria. 
Download Template
Solution Context Diagram

Solution Context Diagram

Shows the relationship between the proposed solution and the organizational units, business roles, ​and business functions within the enterprise.
Download Template
Baseline Solution Architecture

Baseline Solution Architechture

Describe existing applications and IT components relevant for the use-case.
Download Template
Use Case Blueprint

Use Case Blueprint Diagram

Pivot from Design Thinking to Architectural Thinking by mapping user actions to architectural requirements such as applications, data and specific technical features.
Download Template
Solution Concept Diagram

Solution Concept Diagram

A high-level representation of the aspired solution via Architecture Building Blocks. 
Download Template
Architectural Decisions List

Architectural Decisions List

Document your architectural decisions and reasoning. 
Download Template
Solution Realization Diagram

Solution Realization Diagram

A technical description of the aspired solution via Solution Building Blocks. 
Download Template
Conceptual Data Diagram

Conceptual Data Diagram

Describes information objects processed by the architecture.
Download Template
Software Distribution Diagram

Software Distribution Diagram

Shows how architecture- and solution building blocks are distributed across the IT infrastructure. 
Download Template
Environments and Location

Environments and Location Diagram

Shows the geographical location of building blocks and runtime environment specific details. 
Download Template
Architecture Roadmap

Architecture Roadmap

Outlines actions that are required to realize the architecture. 
Download Template
Use Case Evaluation

Use Case Evaluation

Learn how your use-case ideas can be implement with SAP technologies by finding similar existing use-cases. 
Download Template
Use Case Definition

Use Case Definition

A short and concrete description of a use-case idea for future implementation. 
Download Template
Collection of Innovation Opportunities

Collection of Innovation Opportunities

Identify innovation ideas to overcome concrete business challenges, external risks and internal barriers.
Download Template

Vision Board

Set and align expectations about a solution that a team envisions.
Download Template

Synthesis Grid

Synthesize data into interesting findings and create insights.
Download Template

Problem statement

Help focus the problem into a statement of opportunity to generate ideas.
Download Template

Process Mapping

Map the process of a given design challenge with key stakeholders and their connections, to discover actionable insights . 
Download Template

Interview Preparation Guide

Brainstorm your upcoming interview questions with your team members
Download Template

Context Map

Get a better understanding of a design challenge by brainstorming and clustering different perspectives.
Download Template

Persona

Create an archetype of your users from research interviews to guide future design decisions.
Download Template

Field Research Guide

Conduct interviews and on-site observations with end-users for the project.
Download Template

Reframe the Challenge

Making a high-level design challenge more specific and actionable, by brainstorming and prioritizing target users, experiences, and constraints.  
Download Template
Remember the Future

Remember the Future

Set up a vision of success for the use case and milestones that will help you achieve that vision.
Download Template

Stakeholder Map

Understand key stakeholders around the use case and how they interact and influence each other.
Download Template

Affinity Diagramming

Sort your interview findings and visually analyze your data.
Download Template

Stakeholder Matrix

Understand key stakeholders for your architectural work and manage support for your architecture.
Download Template
Investor Pitch

Investor Pitch

A short description of your solution and the problem it solves that can be presented to management and key stakeholders for sign-off.
Download Template
Feedback Grid

Feedback Grid

Get early feedback from users, stakeholders, experts and have a structured approach to derive learnings and insights. 
Download Template
Vision Storyboard

Vision Storyboard

Create a visual story of how your proposed solution idea could be used in a future scenario. 
Download Template
Prototyping Guide

Prototyping Guide

Make ideas tangible and ready for validation by creating a model of how they might work.
Download Template
Idea Napkin

Idea Napkin

Describe your brainstormed ideas and make them easier to prioritize. 
Download Template
6-3-5 Brainwriting

6-3-5 Brainwriting

A brainstorming technique that encourages to build on the ideas of others.
Download Template
Ideation Guide

Ideation Guide

 Help your team generate ideas in structured yet creative ways. 
Download Template
User Experience Journey Map

User Experience Journey Map

Understand current challenges and motivations for the user over time to derive insights about the use case.
Download Template
Game Plan

Game Plan

Get a deeper understanding of project vision, success factors, challenges, and resources.
Download Template
SAP Discovery Center Screenshot

SAP Discovery Center

A low touch enablement, self service tool that helps businesses to adopt and drive outcomes for the intelligent enterprise. It contains "missions" that will guide you step by step to learn and implement a business specific use case on SAP Business Technology Platform.
Explore

SAP UI5 Library

A collection of libraries that developers and designers can use to build desktop and mobile applications that run in a browser. With SAP’s SAPUI5 JavaScript toolkit, developers can build SAP web applications using HTML5 web development standards.
Explore

Fiori Guidelines

SAP Fiori is the design language that brings great user experiences to enterprise applications.
Explore

SAP Build

SAP Build enables you to create interactive prototypes that are based on end-user feedback without writing any code.
Explore