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Advancing the University’s Digital Transformation

Newcastle University

Newcastle University has adopted design thinking to accelerate their journey to digital transformation and engaged in a design project with SAP and itelligence to innovate on sickness absence.

OPPORTUNITY

Building on relationships and opportunities

APPROACH

Engaging with users

The combination of SAP Design Services, itelligence knowledge and customer insight from the Newcastle Team meant that we were able to deliver working prototypes to the end users in a timeframe that they previously thought impossible. This is testament to the new tooling and techniques that we are bringing to our joint customers.

– Andy Steer (CTO, itelligence)
EXPERIENCE

Fostering digitalisation with a simple and intuitive app

The feedback on this collaborative approach from University staff was excellent.  They felt that they had been listened to,  and involved in designing the proposed solution.  They also had something tangible that they could review through the SAP Build Study function in a very short space of time.  The workshop completely challenged their perception of ‘SAP development’.

– Dawn Hodgkins (Senior Business Analyst, NUIT Business Systems, Newcastle University)
PARTNER INFORMATION

itelligence UK

Great design works best when we create it together

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