City of Boston Web Portal Redesign — Another First

City of Boston

Boston, home to the first windmill, lighthouse, public park, secondary school, regular newspaper, public anti-smoking law, and chocolate factory in America, is a city known for innovation. So when it came to redesigning one of its web portals this year, no wonder city officials continued the tradition by seeking the help of User Experience Design Services from SAP.


Simplify, Organize, and Regroup


Preparation, Research, and Getting Everyone Talking


Good Design Goes Deeper

I can tell you really took the time to understand who we are, what we’re trying to do, what we’re trying to accomplish.

– Devin Quirk (Director of Operations, Department of Neighborhood Development, City of Boston)

Great design works best when we create it together