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Innovating User Experience for HCM Processes

Severstal

Enhancing user acceptance of the HCM applications is one of the highest priorities at Severstal. Together with the SAP UX Design Services team Severstal developed an appealing visualization concept of two key scenarios – employee evaluation and skill monitoring scenarios applications.

Opportunity

Enhancing Acceptance through Easiness

Paper Prototyping during the Design Thinking Workshop in Moscow
Approach

Involving End Users

UI Prototype
Experience

Mastering the Challenge

The SAP Designers and IT of Severstal have exceeded the expectations of our key business experts, thus we used the interactive prototype as a visual specification for our developers. In 2015, the new application “Skill Matrix” and “360 Evaluation” used by more than 15 thousand employees. After the go-live we gathered positive feedback from the end-users, which had essential impact to apply the User-Centered Design approach for all other applications in the field of SAP HCM.

– Timur Ermakov, Senior Manager - Remote systems evaluation and training, Severstal

Great design works best when we create it together

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