In my blog, Soft Skills in a Software-Driven World, I talked about the complementary skills of humans and machines. Here, I’d like to talk about the need to define principles for artificial intelligence in an intelligent enterprise.
We are in the early days of the fourth industrial revolution. A wave of new technology and business models will transform our society as well as our corporations. Digitalization and artificial intelligence are at the center of this transformation that, just as with any change, holds both risks and potential. Some of the most creative minds in economy and science, like Elon Musk or Stephen Hawking, have warned us of the risk of being replaced or dominated by this technology, and it is up to us to discover and foster the opportunities in this change that is already on its way.
In my presentation to be held at SAPPHIRE NOW 2018 entitled “Design for a Better Future with Digital Ethics in Mind”, I will show examples of artificial intelligence in SAP business software that augment human skills and make us more powerful and knowing. I will show how artificial intelligence can make us more flexible and help us to adapt to the continuous, rapid change in our work environments. I will explain how a digital assistant can serve us as a trusted adviser and true assistant to solve our business problems.
At SAP, we will establish four fundamental principles to design for artificial intelligence that will guide us through this transformation. These principles will ensure that artificial intelligence in our software will be designed to be transparent, controllable, ethical, and that it will augment and not replace our users. We will make sure that digital ethics will be part of the DNA of our intelligent systems.
Join me at my Best-Run Theater keynote on Wednesday, June 6, 1:30 p.m. at SAPPHIRE NOW to learn more!
Maricel Cabahug, Chief Design Officer, SAP Design