Also in 2017, SAP UX and Cloud Platform goes on tour – from Singapore to Sydney in just thirteen days and eight workshops. During this tour, SAP experts will meet partners and members of the SAP Australian User Group (SAUG), which provides a forum for individuals and organizations within the SAP community to share knowledge and network with their peers. Especially focusing on user experience (UX) and platform technologies, the agenda is fully packed.

Session highlights surely include a closer view on SAP Fiori 2.0, SAP’s future user experience that changes the way users want to conduct their business activities. The applied design concepts support with context switching, decision making, planned vs ad-hoc tasks, collaboration with team members, fluid navigation and managing interruptions during primary business activities. With SAP CoPilot, a digital assisstant has been introduced – it liberates users from applications and transactions and enables them to do work in a way that is more natural to them. SAP CoPilot can assist the user in collaboration and productivity. SAP Fiori launchpad, the single point of entry for business applications, which is role-based and customizable with the UI theme designer. The increased development efficiency of applications utilizing SAPUI5, Fiori Elements and SAP Web IDE and of course, the hot topic from Mobile World Congress and beyond, Fiori for iOS. These sessions will showcase the options for mobilizing Fiori with native, hybrid, and iOS apps. In addition, you can learn to build beautiful apps with BUILD, which is a tool that has everything you need to design enterprise apps users love.  SAP Screen Personas showcases how to deliver a simple, role-based, and intuitive user experience to business users. 50 percent click reduction, 20 tabs reduced to 4, training time down from 2 hours to 45 minutes – these are real numbers from live SAP Screen Personas customers. 


Itinary includes the following destinations:

  • March 24, 2017: Partner Workshop in Singapore

    First stop was Singapore with a full house of participants from the partner ecosystem. The workshop was setup in a large open space. The audience was very engaged and asked questions throughout the day across the various topics, especially around mobilizing SAP and SAP UEM by KNOA. Feedback at the end of the day was very positive, with high scores for return on time invested.

  • March 27+ 28, 2017: SAUG Customer Workshop and Partner Workshop in Melbourne

    Second stop was Melbourne in Australia, with two fully packed workshops in coordination with Ian Callow from SAP Australia Partner Management team. On Sunday we checked the SAP office facilities where we could also oversee the Formular 1 Grand Prix race from the 15th floor vantage point.

    On Monday the first workshop was attended by customer members of the SAP Australian User Group (SAUG) and the second workshop on Tuesday for the partner ecosystem. There was a lot of interest on SAP Fiori on Citrix and Azure Cloud Deployments and SAP Fiori 2.0 with the SAP Fiori visual theme. Wann Lee Tan, SAP Practice Leader from Fujitsu, shared his experience using SAP Fiori Timesheet App on Citrix XenMobile with the audience, here is the link to his showcase: Many thanks to Ilma Robertson and Sandy Brown for their great support and hospitality in Melbourne.

  • March 30 + 31, 2017: SAUG Customer Workshop and Partner Workshop in Brisbane

    Our third stop was a bit stormy. Due to Cyclone Debbie that hit the east coast of Australia and its continued after effects, all offices were closed and we had to postpone the partner workshop on the first day and combine it with the customer workshop on the second day. On this day, the weather was not only back to normal but the workshop went very well with lots of good discussions and a lot of interest on the SAP CoPilot and SAP Fiori for iOS, where the SDK was just released the day before. Also, the UI5 flexibility created high interests.

    Many thanks to Ian Callow for his continued strong local support for the UX workshop series we are running for customers and partners in Australia. Customers and Partners are important, wherever they are.

  • April 3, 2017: SAUG Customer Workshop in Canberra

For the next stop we took the train from Sydney to Canberra. There, in the SAP Institute for Digital Government, we had another UX workshop with SAUG customers mainly from the Public Sector. They liked that SAP Fiori is accessible which is a key requirement for them. They also engaged on the SAP Fiori launchpad as a single entry point, e.g. running in the SAP Cloud Platform Portal Services. Overall, customers were very pleased with the workshop and expertise on hand to answer detailed questions. We found out the Australian Department of Human Services (DHS) is currently working with a Partner to build ca.300 Fiori Apps to enhance user experience. Whilst the journey to S/4HANA was not immediately clear for these Public-Sector customers, some were also weighing up the use of Fiori Apps and Screen Personas, like the Australian DHS was already doing.

  • April 4 + 5, 2017: Partner Workshop and SAUG Customer Workshop in Sydney

Back in Sydney, we embarked on our final two workshops of this series. On Tuesday, we had a packed room full of strategic Partners, all eager to learn more about SAP’s UX strategy and the tools & technologies that help enable it. There was a high amount of interaction between the participants and the speakers, and many questions on Mobilizing Fiori, Screen Personas, CoPilot, and curiosity about User Experience Management (UEM) by KNOA. The last day was opened by Michael Kovacevic (Communities and Content Manager at SAP Australian User Group) and we had again, a more than full house of customers. We experienced lots of interest and enthusiasm about the various topics and it was great to see that many of the participants are already running SAP Fiori projects. With this session we concluded our Australian tour. The interactions we had with each of the participants and the feedback we received from them was very interesting. We are looking forward to offering something similar next year!

Know our experts and how to contact them

You have questions on SAP Fiori, SAP’s UX strategy or underlying technology and platforms? Then we have the right experts to answer your questions. Feel free to contact our experts via the comment section below.

Phil Dervan

Phil Dervan is a vice president within the SAP Design Group, responsible for UX Roll Out. In this role, Phil is responsible for developing and executing programs that leverage the Partner ecosystem to drive SAP market share gains, accelerate customer success and expand ecosystem readiness.

Oliver Lehmann

Oliver is Senior Director and Product Manager for UX & Fiori in the SAP´s Global Design organization. In this role he is responsible for driving the Partner enablement activities on all UX related topics globally, providing them with insights and best practices regarding SAP’s User Experience strategy and UI technologies.

Nis Boy Naeve

Over the years, Nis Boy , Vice President from SAP UxP, became a key driver for UX topics at SAP. In his current role, he is running a product management organization for the SAP user experience platform. Already since 2005 he is focusing on defining, aligning and sharpening the UX and UI strategy through intensive interactions with customers and partners.

Peter Emmel

As Global SAP Alliance Director, in Citrix Strategic Alliances team, Peter Emmel combines strategy with execution and with key relationship-building. He acts as a conduit for ideas and technical innovation. Peter has over 20 years experience in the IT industry and held several leading positions in consulting and development. Formerly being with SAP, Sun Microsystems and an IBM Global Services company, he specialized in systems engineering and provides global leadership in terms of information system modeling, performance and scalability recommendations for state-of-the-art scalable cloud deployments. 

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  • Anonym  4 years ago

    Unfortunately I wasn’t able to attend the UX tour to Australia. However, I would really appreciate some guidance from the SAP UX and Design experts mentioned in this article.

    I am reaching out on behalf of Insurance Australia Group (IAG), a licensee of many SAP products.

    Although we have purchased a lot of support hours with these products, we are struggling to get the appropriate tech support for HCP, Fiori, Jam, Success+ and WPB.

    As a result, we are spending a lot of company time and resources trying to work out how to connect and deploy everything.

    Is there anyone I can contact internationally or within Australia who could assist us with these products?

    Any help would be greatly appreciated.

    Thank you,
    Brandie Davies

    • Oliver Lehmann   4 years ago

      Hello Brandie,
      Thank you for your message, and sorry that you are having some difficulties in Australia.
      Your local SAP Australia team has reached out to IAG to resolve your concerns.
      Best Regards
      Oliver Lehmann

  • Oliver Lehmann   4 years ago

    Hello Brandie,
    Thank you for your message, and sorry that you are having some difficulties in Australia.
    Your local SAP Australia team has reached out to IAG to resolve your concerns.
    Best Regards
    Oliver Lehmann