Design is becoming increasingly important in the development process for products and services across all industries, not just in IT. To meet end-user expectations and deliver the ideal user experience, design research is a critical pre-project task. If you’re interested in learning more, why not sign up to the next run of Basics of Design Research on openSAP.

The purpose of design research is to create an empathy for your end-users and to uncover users’ needs – some they are aware of but, some are subconscious needs. In this course, learners will get an introduction to the role of design research in your planning and execution of software design. The course will explain terms that are commonly associated with design research as well as looking at the steps in-depth. The course will explain the benefits of a field visit, observing your end-users in their natural habitat, as well as looking at the tools and key roles involved in the design research process. Learners will also have the opportunity to take part in a research challenge.

 In 2015, over 7,000 learners joined the openSAP course Basics of Design Research with participants enjoyed going back to basics and starting to think once again about their end users. Here is just a small selection of the feedback received:

  • What I liked about this course was that it required propeller heads like me to think about design in a different way to what we are used to. Probably my worst ever grade for an openSAP course, but i don’t mind that, it just shows that it’s tricky to change your Weltanschauung “just like that”, and even trying to do so helps you learn new things and ways of working.
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  • Why did I take this course: As I work for in-house SAP implemented organization, I have to talk to users every day for supporting them in case of any issues in SAP system, and also need to collaborate with users for gathering requirements in order to deliver what they need. This course is very much focused into that area, hence I took up this course and I really enjoyed it. In future, I am sure I will apply the techniques mentioned in this course when I am given ownership to develop any solution.
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  • I really enjoyed the Course contents and lay out. It was really simplified that drives away fear of taking responsibilities away. It really opens one’s eye as a person planning to take up jobs that requires you working with releasing of a final products. Am blessed by this course.
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Enrollment for Basics of Design Research is now open and the course starts on January 25, 2017. Registration, enrollment, and course content is completely free on openSAP and all you need to sign up is a valid email address. So what are you waiting for? Enroll today and get back to the basics of design research!


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