Take your chance to join early product discussions with SAP’s product teams. Through the SAP Customer Engagement Initiative you can get an early insight into what’s planned by SAP and influence the development of new functionalities. Register now for a new set of 71 different projects until June 28th to get in touch with the teams.
Only by understanding the true needs of our end users and customers, can we think of ways to solve their pain points and help them to overcome challenges. Try out a set of exercises to increase empathy through listening.
Designers are familiar with different types of prototyping across user experience and product design. Prototyping is a key element of the Design Thinking process, and also of great value for communication, as IDEO founder and Stanford d.school professor David Kelley explains: “If a picture is worth a thousand words, a prototype is worth a million […]
In this interview Dr. Johannes Milde, CEO of Siemens Building Technologies Division, outlines the benefits the Building Performance Management Cockpit, a co-innovation project with SAP UX Design Services, provides for Corporate Real Estate Customers.
A swimlane diagram is a type of flowchart, and it can be used to display the same type of information (data, deliverables, actions and interactions etc.). A swimlane diagram documents the steps or activities across borders (a flowchart is limited to a close linear process in general) and shows which step and activity belongs to which throughout processes; that’s why it’s also called a cross-functional diagram or a cross-channel diagram. What makes a swim-lane-diagram special and unique is that the elements within the flowchart are placed and matched together in lanes, and you can plan and coordinate when and how a channel is required. These lanes can help identify and visualize stages, organizational units, or any other set of separated categories.