Tag: customer experience

What Will Happen to Empathy in the Age of Bots?

Having family abroad requires frequent traveling. Because my kids are in school, our flights always land during peak travel times, either around Christmas or summer vacation, resulting in steep ticket prices. So, when I started planning our summer 2017 trip to Israel, I was thrilled to find a travel website called JustFly, offering substantially cheaper tickets per […]
1439  | 
Eliad Goldwasser

Sign up by April 1 for SAP Fiori Customer Co-Innovation Forum Q1/2016

The SAP User Experience and Design team is pleased to invite you to the SAP Fiori Customer Co-Innovation Forum Q1/2016 April 6 and 7, 2016 The goal of this virtual event is to facilitate a vibrant and interactive community of customers and subject matter experts by : Engaging in a dialog with Fiori App Product Managers […]
4857  | 
Christian Geldmacher

Sign up by Nov 27th for SAP Fiori Q4/2015 – Customer Co-Innovation Forum

The SAP User Experience and Design Product Management team is pleased to invite you to the SAP Fiori Q2/2015 Customer Co-Innovation Forum on December 3rd and 4th, 2015. We welcome our customers and want to extend a thank you for their Customer Co-Innovation Forum participation. You will be able to participate remotely via Webinar. Again, […]
1151  | 
Toros Aledjian

Sign up by May 20th for Fiori Q2/2015 – Customer Co-Innovation Forum

The SAP User Experience and Design Product Management team is pleased to invite you to the SAP Fiori Q2/2015 Customer Co-Innovation Forum in Walldorf Germany on May 20th and 21st, 2015. We welcome our customers and want to extend a thank you for their Customer Co-Innovation Forum participation. You will be able to participate either […]
1354  | 
Toros Aledjian

Hybris & SAP – Combining Forces for a Better UX in Omni Channel Commerce

Running retail today is not really so different now than it used to be. First you have to meet the basic requirements which consumers want and be able to meet their expectations. But what has changed and is challenging today is the second point, “meeting customer expectations.” Retailers today must be customer-centered at every touch […]
8852  | 
Holger Maassen

Sign up by Feb 10th for Fiori Wave 7 – Customer Co-Innovation Forum

The SAP User Experience and Design Product Management team is pleased to invite you to the SAP Fiori Wave 7 Customer Co-Innovation Forum in Walldorf Germany on February 12th and 13th, 2015. We welcome our customers and want to extend a thank you for their Customer Co-Innovation Forum participation. You will be able to participate […]
1327  | 
Toros Aledjian

Sign up by Nov 4th for Fiori Wave 6 – Customer Co-Innovation Forum

The SAP User Experience and Design Product Management team is pleased to invite you to the SAP Fiori Wave 6 Customer Co-Innovation Forum in Walldorf Germany on November 6th and 7th, 2014. We welcome our customers and want to extend a thank you for their Customer Co-Innovation Forum participation. You will be able to participate […]
2172  | 
Toros Aledjian

Discover Your Wow Factor with Customer Journey Mapping

A Customer Journey Map can help you discover, design and deliver your Wow Factor and an incredible customer experience! Here are three ways to discover your wow factor with Journey Mapping.
5708  | 
Anonymous