Only by understanding the true needs of our end users and customers, can we think of ways to solve their pain points and help them to overcome challenges. Try out a set of exercises to increase empathy through listening.
Our journey to revolutionize business with the help of artificial intelligence (AI) has given rise to what we now call the “intelligent enterprise.” This means that machines will increasingly take over the tasks that they do best. Luckily for us, those tasks are mostly repetitive, mundane, and dreary. Stuff we probably didn’t want to be […]