Do you organize Design Thinking or UX workshops? If so, how do you engage with participants? In general, several tools and templates are used in Design Thinking workshops or UX projects. Facilitators choose certain tools prior to workshops. Each tool plays different roles throughout the workshop. In SAP Leonardo, it starts with the Explore workshop […]
Fraport AG, the airport managing group of Frankfurt Airport, is using Design Thinking methods and tools to improve security issues as well as the service at Frankfurt Airport. We had the pleasure to interview Till Eichenauer on how this tool was used and perceived at Fraport.
Benjamin Franklin once said: “Tell me and I forget, teach me and I may remember, involve me and I learn.” At the SAP Design & Co-Innovation Center (DCC) at SAP we frequently organize the so-called “Method Mondays”, a regular one-hour meeting series in which the team members share, practice, and test different methods. In this article […]
Survival analysis methods have long been neglected by UX professionals. But if time really matters, let’s take it dead serious! Here's why & how.
Card sorting is a user research method which is typically done manually and with pen and paper. In this article, I will explain how we turned it into a remote method. To be honest, we improvised. We had done the card sorting activity in person already with many customers, but we wanted to get feedback from users further afield.
At the 19th DMI, the Academic Design Management Conference, which will take place in London from 2 to 4 September, four members of the Design & Co-Innovation Center (DCC) from SAP will conduct workshops about Design Management sharing their expertise, skills, and knowledge from working in UX and Design at SAP. To approach innovation […]
Tips for UX professionals to navigate through the jungle of creativity techniques
To make sure that creativity techniques really work and to practice them, SAP’s user research team has introduced a new community meeting series: the Practitioner’s Playground. In this article, you can learn more about this format and get ideas on how to set up such a method community meeting in your own company.
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