Tag: User Experience

In or out – The choice should be yours

As UNESCO celebrates the International Day of Universal Access to Information this year on September 28, Nicole Windmann, Head of SAP Accessibility Competence Center, reflects on what she's learned along the way, and what it really takes to successfully drive accessibility in the IT industry.
880  | 
Nicole Windmann

SAP Fiori-side Chat session on AI (Sep 22nd)

Our next SAP Fiori-side Chat has an incredible panel of experts behind SAP Fiori and AI. Joachim Sander, Dr. Knut Manske, Andreas Welsch, and Thomas Reiss. Find all format details on our SAP Fiori Community Wiki. To continue providing you with valuable information about SAP UX and SAP Fiori activities during this time, we invite […]
698  | 
Tobias Essig

Defining target or test groups

Recruiting the right persons is crucial for getting valuable results from your testing and research. These ‘right persons’ have to be able to represent your consumers, customers, and end users.
1087  | 
Holger Maassen

Meet the new SAP Business Application Studio in today’s SAP Fiori-side Chat session

Episode 15 of our weekly SAP Fiori-side Chat live session will take place today. The team behind the SAP Business Application Studio will show you the latest innovations and answer your questions. You can join us live on Zoom. The SAP Business Application Studio technology has recently been released to customers on Azure, AWS, and […]
1068  | 
Tobias Essig

Today: SAP Fiori-side Chat session on The New SAP User Experience on Mobile

Episode 14 of our weekly SAP Fiori-side Chat live session will take place today. A great panel of experts shares its insights about the new SAP User Experience on mobile. You can join us live on Zoom. To continue providing you with valuable information about SAP UX and SAP Fiori activities during this time, we […]
730  | 
Tobias Essig

Today: SAP Fiori-side Chat session on SAP S/4HANA Embedded Analytics and SAP Analytics Cloud

Episode 10 of our weekly SAP Fiori-side Chat live session will take place today. A great panel of experts shares its insights about how to use SAP S/4HANA Embedded Analytics and SAP Analytics Cloud properly. You can join us live on Zoom here: https://lnkd.in/gysQBz8 To continue providing you with valuable information about SAP UX and […]
1236  | 
Tobias Essig

Situation Handling in SAP Fiori

The power of Situation Handling reveals when you apply the concept for the entire ERP system. In this article I discuss several aspects of integration in SAP Fiori design system.
1109  | 
Vladimir Shapiro

SAP Fiori-side Chat: finding ways to stay in touch

The COVID-19 pandemic has sparked a lot of disruption in our day-to-day lives, and it’s important to us to keep an open and direct line of communication with everyone who has questions and wants to hear and learn about SAP Fiori and user experience. To continue providing you with valuable information about SAP UX and […]
973  | 
Victoria Thomas

“I Love the Surprise Factor”: Lilia about being a User Research Trainer

Lilia Ungefug is a user experience researcher at SAP. Within her first year as a trainer for user research, she has been internally awarded for her engagement and high motivation. In an interview, Lilia shared some exciting moments and insights about her passion as a trainer.   Lilia, what do you enjoy the most as […]
905  | 
Saskia Guckenburg

Next SAP Fiori Makers Call – October 22nd

Next SAP Fiori Makers call on Tuesday, October 22nd: A visual way of keeping track of your time sheet In this call Jochen Kranzdorf from Swisscom in Switzerland showcase a custom-built SAP Fiori app for a well-known use-case. His team built this application as part of a series of more than 50 SAP Fiori apps. […]
975  | 
Tillman Swinke

Behind the Scenes of SAP Design

At SAP Design, we want to improve people’s lives by creating elegant experiences, scaling design to amplify its impact, and shaping the next generation of enterprise leaders. But how do we achieve that? The Creative Lab team sought to create this video series to share the motivations and passions of our colleagues. We have asked […]
1965  | 
Diana Klukas

Next SAP Fiori Makers Call – August 6th

Next SAP Fiori Makers call on Tuesday, August 6th: Controling a private IOT craft brewery with a Fiori application In this call Simen Larsen-Frivoll and Seline Tomt from the SAP partner EY Skye in Norway showcase a pretty unique custom-built SAP Fiori app. They built a application to mange and replicate the entire brewing process of […]
1262  | 
Tillman Swinke

openSAP course: Intelligent Enterprise User Experience with SAP Fiori 3

Join our free online course to learn how SAP Fiori 3, SAP’s latest design system, provides a consistent, intelligent, and integrated user experience for the Intelligent Enterprise. After an introduction to SAP Fiori 3, you’ll dive into the main design principles that ensure a harmonized look and feel across all SAP products, integrate them into […]
2163  | 
Diana Klukas

Register by June 28th to Influence SAP’s Future Products!

Take your chance to join early product discussions with SAP’s product teams. Through the SAP Customer Engagement Initiative you can get an early insight into what’s planned by SAP and influence the development of new functionalities. Register now for a new set of 71 different projects until June 28th to get in touch with the teams.
1042  | 
Kathrin Nebel

Next SAP Fiori Makers Call – May 2nd: 2BMs Fiori application for Contract Management

Next SAP Fiori Makers call on May 2nd: 2BMs Fiori application for Contract Management In this call Sebastian Molding Bork and Sarah Deloughery from the SAP partner 2BM showcase a custom-built SAP Fiori app for Service Contract Management. See how 2BM elegantly designed a Fiori application for a very complex customer use case. After the project […]
1388  | 
Tillman Swinke

SAP UX Day 2019: on human-centered design

Over 600 attendees came together for the fifth SAP UX Day in Karlsruhe, Germany, to explore what it means to humanize technology and discuss the responsibilities of designers
2755  | 
Tobias Essig

Next SAP Fiori Makers Call – March 5th

Next SAP Fiori Makers call on Tuesday, March 5: How “Felipe” helps to Simplify Financial Project Planning In this call, Ann-Isabell Heitmann, IT Chief Product Owner for “Services Delivery” at SAP, showcases their custom-built SAP Fiori app “FELIPE”. This app includes great design-solutions to make the complex field of financial project planning and forecasting an intuitive […]
1577  | 
Tillman Swinke

SAP Fiori: new video series showcasing SAP S/4HANA user experience

Did you know that all users of SAP S/4HANA benefit from SAP Fiori – even those who work predominantly with “classic UIs” such as SAP GUI and WebDynpro? Did you know that all the new functional innovations coming with SAP S/4HANA come via SAP Fiori apps?
4048  | 
Thomas Reiss

SAP Inscribe: The Future Is (Hand)Written

Imagine you write something down at a meeting. What if the paper wrote back to you with an answer? Introducing SAP Inscribe, a new user experience for the Intelligent Enterprise. Explore ideas by writing, scribbling, or drawing on your touchscreen device, while at the same time connecting with real-time analytics using SAP Smart Business for SAP S/4 HANA.
2521  | 
Andrea Waisgluss

Next SAP Fiori Makers Call – December 13

Next SAP Fiori Makers call on December 13th: Plauts Fiori applications for leave request and expenses In this call, Simon Kemp, SAP Mentor & SAP UX Lead at Plaut IT Australia showcases two custom-built SAP Fiori apps to handle leave requests and expenses to cater to the specific requirements of Plaut IT Australia. After Simon’s introduction […]
1669  | 
Tillman Swinke

Now open! Copywriting: Improve User Experience One Word at a Time

This award-winning course, Copywriting: Improve User Experience One Word at a Time, has reopened at openSAP, providing you with an additional opportunity to improve your copywriting skills for your website or app. The words that you use throughout your app or site are just as important as the interaction and visual design. But the words – […]
1548  | 
Claire Donelon

Socializing with SAP Screen Personas at SAP TechEd Las Vegas

On the Wednesday of TechEd Las Vegas, 77 SAP Screen Personas fans met for an evening of dinner, drinks, and user experience transformation. The event brought together a variety of customers, employees, and partners representing 16 of the industries served by SAP.
1488  | 
Conrad Bernal
Fiori Makers Call Convergent IS - October 11th

Next SAP Fiori Makers Call – October 11

Next SAP Fiori Makers call on October 11: ConvergentIS’s Fiori application for simplified purchase requisitions. In this call, Brad Braun, Partner and Vice President at Convergent IS, showcases a custom-built SAP Fiori app that enables their customer, Freeman, to handle purchase requisitions in a very simple way. After Brad’s introduction to the project, Georg Christoph, […]
1322  | 
Tillman Swinke

Next SAP Fiori Makers Call – August 16

Next SAP Fiori Makers call on August 16: Flexso’s Fiori application for flexible reward planning at KBC Bank In this call, Thomas Nelissen, SAP Developer & Solution Architect at Flexso showcases a custom-built SAP Fiori app called Flex plan, which was designed to help KBC’s employees to plan the usage of their flexible rewards part of their salary. […]
1659  | 
Tillman Swinke

How Your End Users Can Influence SAP Design

Good user experience requires development teams witnessing actual end users! Here you can read what to expect when SAP teams come visit you.
1955  | 
Kathrin Weigelt

SAP AppHaus Heidelberg Open House Day 2018

On June 8, the SAP AppHaus Heidelberg hosted its fifth annual Open House Day. For the first time, the AppHaus joined the Uncover DesignFest, offering an inside view of a unique space where design meets business. Located in Heidelberg’s historic Landfried tobacco factory, the SAP AppHaus captured a diverse group of visitors with its compelling atmosphere and distinctive, […]
2027  | 
Regine Schimmer

Next Fiori Makers Call – May 24

SAP Partner Capgemini showcases an SAP Fiori project, they have done together with their customer Yorkshire Water.
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Tillman Swinke

On the Road Again – SAP Fiori & SAP CoPilot Roadshow

Take part in the SAP Fiori & SAP CoPilot Roadshow 2018 and have SAP’s UX ambassadors joining you for a day or two full of inspiring sessions with SAP CoPilot, the digital assistant and bot integration hub for the enterprise, in the spotlight.
2402  | 
Sarah-Vanessa Mueller

SAP Fiori Makers’ Design Boot Camp

Bring your design challenge (use case) and learn how YOU can solve it in a 3-day Design Boot Camp using SAP Fiori!
2877  | 
Tillman Swinke

Next Fiori Makers Call – April 19

Sika showcase their IoT project “Tank Management”, using SAP Fiori to provision and monitor the tanks for maintenance at customer side.
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Tillman Swinke

Next Fiori Makers Call – March 8

itelligence Germany and NTT DATA present their joint IoT project “Parcel Tracking Cockpit”, using SAP Fiori to make their concept of future logistics networks ready for customers.
2065  | 
Tillman Swinke

Design-Led Innovation and SAP’s Journey

In a new podcast series, learn about design’s role in innovation, culture, and technology and how SAP is leveraging it internally and with customers.   Many organizations are in the midst of disrupting their business by re-imagining business models, business processes, and the way they work. Re-imagining everything requires an innovation mindset and there’s an […]
2284  | 

Meaningful Motion in UI

When motion fills the gap between frames, the story comes to life and becomes more understandable. A great story has a beginning, middle, and an end. As such, motion facilitates comprehension by creating the full picture for us, while holding our attention.
3377  | 
Dragomir Ralchev

SAP Cloud for Real Estate Celebrated with Red Dot Design Award 2017

SAP Cloud for Real Estate, a new cloud solution for corporate real estate management, was awarded the prestigious Red Dot Design Award 2017 for Communication Design, chosen from more than 8,000 entries across the globe. Its design team strives for putting the real estate topic from maintenance mode back into the limelight of enterprise software and creating the best possible user experience for real estate managers.
3966  | 
Susanna Havranek

Boosting User Productivity at Merck with SAP CoPilot – a Co-Innovation Story

SAP CoPilot is the first step towards a true digital assistant for the enterprise. It empowers business users and helps them quickly complete their everyday tasks. While evaluating SAP CoPilot Merck, based in Darmstadt, Germany, identified several opportunities to leverage SAP CoPilot to optimize their business processes.
4888  | 
Annika Ehrhard

Hey … I Am Talking to You!

This article explains why UX designers should start working on conversational user interfaces, and what SAP has in store for them.
3752  | 
Ivo van Barneveld

Copywriting course starting October 29th: Improve User Experience One Word at a Time

The words that you use throughout your app or site are just as important as the interaction and visual design. But the words – or copy – are often an afterthought. All too frequently we use words like “Submit” and “Cancel” on our UIs as if we’re talking to a computer and not a human. […]
2818  | 
Claire Donelon

Personality – The Interesting Ones Have It!

A well-designed personality is not only key in getting users to accept a digital assistant, it also has fundamental implications for our increasingly digital lives. We build relationships with other humans through emotional connection rather than just mere information exchange. Research proves that we act and remain attached, not because of reason, but because of […]
3272  | 
Maricel Cabahug

Inside a Fridge or Out on a Tennis Court: How the Environment Affects User Experience

In today’s world, familiar gadgets allow us to explore more terrains than ever before. We can now see in complete darkness, record a video underwater, or capture a bird’s-eye view of our neighborhood with the help of a mobile device. However, increased access does not necessarily equate to better user experience. On the contrary, exposing […]
2068  | 

Shiny New Technology! Great! Uh… Now What Do We Build with It?

The irony of revolutionary technologies is that it can often be a challenge to figure out what to do with them. Find out how SAP is incorporating user experience research into the development of SAP CoPilot to get early input from users.
3373  | 
Esther Blankenship

Techfugees – Escalating Humanitarian Startups

A combination between tech and refugees? How can these demographics serve as inspiration for the startup community in Berlin? The catchy new term represents a highly political and controversial shift for an industry that historically serves paying consumers only. At this year’s Diversity in Tech Conference hosted by The Factory Berlin, panelists used the term “techfugees” […]
2531  | 
Maria Camila Lombana Diaz

“Wow” Is the Benchmark

Boris Verkhovsky spoke at SAP about the Cirque du Soleil design process and why, without intense collaboration, there would be no show.
2849  | 
Esther Blankenship

SAP Fiori 2.0 – The Design Guidelines (Version 1.40)

With this new version, the design language has been extended to encompass the most important aspects of SAP Fiori 2.0 as well as numerous improvements to existing controls and patterns.
13928  | 
Andrea Waisgluss

Top 10 Tips to Set Up a UX Center of Excellence

In my experience, about 50% of the screens our customers use are not developed by SAP but instead are adapted or developed by partners or the customer’s internal IT organization. I also learned in more than 300 customer projects, that many IT organizations typically do not engage directly with their end users when they develop […]
3902  | 
Andreas Hauser

User Experience Meets Product Design

An interview with Scott Shim, VP and Chair of Design Education of IDSA on the future of design and design education
4054  | 
Visvapriya Sathiyam

The Dollars and Sense of UX

I visited with a customer recently who told me about a training program his company holds every 18 months for new contractors. The company needs to refresh its group of 3,000 contractors every year and a half. Each time new contractors are onboarded, they require two days of training, in which they learn what is […]
4290  | 
Andreas Hauser

The Design of SAP Fiori 2.0 Controls: There’s No Control for That?

UI controls are the basic building blocks of any graphical user interface. Through controls, we express the interaction options to the user and we communicate the state of the system. Controls are combined into composites and patterns and are finally arranged on a screen. Having a sufficiently complete and powerful selection of controls is a […]
6926  | 
Kai Richter

SAP UX Day Germany 2016 – Bridge the Gap to the Digital World

The present and future of our world is digital. From Internet of Things and artificial intelligence to interacting in augmented reality scenarios (a round of Pokémon Go, anyone?), we can’t escape the digitalization of our world. Embracing this zeitgeist means approaching software design from a different angle. In the digital world, the boundaries between user experience […]
2606  | 
James Vernon Edenstrom

SAP Fiori Roadshow

From Orient to Down Under - in the next twenty weeks the SAP Fiori user experience ambassadors travel around Asia and Australia to meet customers and partners, speak at various conferences, and share insights into the future of SAP Fiori.
5598  | 
Jacqueline Dittkowski

SAP Fiori 2.0: The Ideal Overview

This series of blogs discusses aspects of SAP’s latest iteration of the SAP Fiori design language: SAP Fiori 2.0. In this article, I will discuss the idea of the overview page in the context of the SAP Fiori environment, and how it can be used to bundle information and functionality centered around one task context […]
29038  | 
Kai Richter

Digital Transformation Needs More Than Technology

Digital transformation is a hyped topic currently. But actually it is far more than a buzzword. Technology trends like hyper-connectivity, big data, cloud, Internet of Things and security provide new opportunities for companies to reimagine their business and how they engage with their customers and users. But what happens if you develop an amazing technical solution that […]
7329  | 
Andreas Hauser

SAP Fiori 2.0: The Dynamic Page

This article is part of a series of articles that explain the design rationale behind some of the changes that come with the next evolution of SAP Fiori. In this article, you will learn about the dynamic page, a new layout that will be used as the basis for most of the standard pages in […]
8052  | 
Kai Richter

SAP Fiori 2.0: From Vision to Product

About two years ago, we were exploring how we could bring SAP Fiori to the next level. SAP Fiori had already conquered the heart of our customers and SAP had decided to make it the new standard for all SAP products. But SAP Fiori was still young and incomplete as a design language, and so […]
5298  | 
Kai Richter

SAP Fiori 2.0: The Launchpad (Part 1)

This is the first part in a series of articles meant to give some more background information on the most important aspects of SAP Fiori 2.0, the user experience for S/4HANA. In this post, I will explain the different ways you can organize and manage applications in the SAP Fiori launchpad. The launchpad is the environment […]
15382  | 
Kai Richter

A Passion for Detail

Karim Habib is head of design at BMW. He spoke recently at SAP about his life’s calling
2899  | 
Esther Blankenship

The Key to Good Design – an Interview with BMW’s Karim Habib

Karim Habib leads the design team of one of the most successful brands in the automotive industry, BMW. We invited him to SAP headquarters in Walldorf, Germany to give an SAP Design Talk. Habib was kind enough to give us some insight into the car design process as well as into how designers and engineers […]
3370  | 
Esther Blankenship

Use the Hierarchy of Decision-Making for Designing Precision-Targeted Dashboards

Business Intelligence applications such as dashboards have evolved into the ultimate analytics, decision-supporting tools for business leaders. Empowered with ever-advancing data mining and in-memory technologies, a well-designed dashboard can help decision makers track every single aspect of business performance – past, present, and the prognosticated future. BI tools such as dashboards can serve as the […]
3476  | 

#designmistakes – Overcomplicating Things

Ever heard of the KISS method? When we don’t keep it simple, straightforward tasks often become more complex and complicated than they need to be.
3537  | 
Marcus Holger Erb

Meet Martin, Chief Designer at SAP

This is the eleventh in a series of interviews with SAP employees in a variety of roles in the area of user experience and design.
10261  | 
Esther Blankenship

Designing the New Digital Society

Prof. Dr. Gesche Joost on Design, SAP, IoT, and why Germany is lagging behind its EU neighbors in the digital transformation.
3740  | 
Esther Blankenship

Prototyping a Better Future

At the 4th SAP Design Talk, Professor Dr. Gesche Joost talked to over 1000 SAP employees about the Internet of Things and the democratization of tools.
3398  | 
Esther Blankenship

Design-Led Development – Behind the Scenes at SAP

  Can you imagine… … coding an application without a specified user interface design? … designing a screen without talking to an end user? … developing a product without knowing the customer? Clearly this would be a very bad way to develop software! This is why we in the Global Design team at SAP foster […]
8723  | 
Gudrun Krebs

How 10 Customers Create Value with Design

The design of a service or product decides about its success or failure, this is what really makes the difference for successful enterprises. The goal is to deliver business value with design. Check out 10 customer stories from AMG, China Grand Auto, Coca Cola Hellenic, eBay, Ferrovie dello Stato Italiane, Heidelberg University Hospital, National Center of Tumor Diseases (NCT), National Hockey League (NHL), Siemens, and State of Indiana.
3903  | 
Andreas Hauser

Web Components, Project Instances and Console Logs: A Triptych of Contemporary UX Prototyping

Creating new UI elements and floorplans is a challenging task and creative in so many ways, one of which is being flexible while prototyping for software. Prototyping There is a quite large literature supporting the use of prototypes within the design process, but in this article, we would consider the need for a prototype as […]
2797  | 
Konstantinos Drachtidis

Empathy at Work

Have you ever played the childhood game with your sibling or friend where you mirror their words and actions, much to their annoyance? Turns out that what you were doing was nature’s way to activate your mirror neurons and build your capacity for empathy! Empathy was the topic discussed at the Enterprise UX Meetup held […]
2565  | 
Janaki Kumar

Experiencing Service Design – A recap of the Service Experience Camp Berlin

In mid November, 250 people gathered right in the center of Berlin for the Service Experience Camp,  Europe’s largest service design conference this year, to listen to international thought leaders, connect to other professionals, and to enjoy a festival-like atmosphere. This year’s theme was “struggling for change”, targeting participants from different disciplines including designers and […]
2679  | 
Ann-Sofie Ruf

How Cultural Knowledge Can Help You to Succeed in Business

Innovation is an omnipresent buzzword in today’s world. But when does it happen and where does it come from? At SAP’s Design & Co-Innovation Center, we believe there are three factors for innovation: people, process, and space. In our projects, we always put the person in focus and we do this all the more so […]
4018  | 
Kirsty White

Paul Gardien of Philips Design Speaks at 2nd SAP Design Talk

Here’s a riddle for you. What do the cassette tape, electric shavers, neonatal intensive care units, 500 SAP employees, the Walldorf fire department and high-end Dutch furniture design have in common? The answer is that they all came together on stage at the second SAP Design Talk on November 12th.  Maybe that wasn’t much of […]
3270  | 
Esther Blankenship

SAP Wins Another Red Dot Award!

After winning the Red Dot Award “Design Concept 2015″ for Fiori 2.0, SAP Medical Research Insights now received the prestigious award “Communication Design 2015” in the category Interface Design.
3372  | 
Gloria Costa

What Makes a Good User Experience?

For the past 8 years, I have focused on designing digital experiences in a variety of industries and for a variety of clients. Throughout my career, I have gleaned a few lessons that helped me create actionable, simple, relatable, engaging, and delightful experiences. Here are some of them: ☆ Make it Actionable In each application, the […]
7882  | 
Navdeep Ganesh

The Value of Creating a Feedback Culture within our Team

When the SAP AppHaus in Heidelberg celebrated its first birthday, we held a retrospective with the entire team of the SAP Design & Co-Innovation Center to look back and to discuss what could be improved. This is when the topic of feedback crystallized and we realized, that we can do a lot more to learn […]
3110  | 
Jackson Mathai

Digitizing Cervical Cancer Screening in Kenya

Learn more about how SAP and the Heidelberg University Hospital joined forces to significantly accelerate and simplify cervical cancer screening in fragile infrastructures, starting in Kenya, powered by SAP HANA Cloud Platform.
2762  | 
Constanze Reichelt

Software Design for Non-Designers

By now you know that design can improve the adoption of your software application. Even without a trained Designer at hand, there are things you can do to create a delightful experience for your users and incorporate good design into your software.
3909  | 
Andrea Anderson

Winning the Red Dot Award: Inspire a Team to do Great Things

When SAP Fiori 2.0 won the prestigious Red Dot Award for design excellence, it was truly a dream come true. The Red Dot Design Award is one of the most widely recognized professional design competitions worldwide, and SAP was presented with the top award in the fiercely competitive “design concept” discipline. But just as remarkable […]
2787  | 
Maricel Cabahug

Experience Transformation with SAP Fiori UX

SAP S/4HANA, with the SAP Fiori user experience (UX), is transforming business users’ approach to SAP software and providing a personalized, responsive, and simple UX across tasks and devices.
6103  | 

How to Boost the Design Factor in Your Company (Part 1)

In this two-part interview series, I talk to Ulrike Weissenberger, VP of Global Design Enablement, and Hanswerner Dreissigacker, VP of Global Design Frontrunner Apps who were respectively early proponents of user-centered design and design thinking at SAP.
3099  | 
Esther Blankenship

SAP Screen Personas 3.0 is Generally Available

Learn about the completely re-platformed, HTML5-based SAP Screen Personas. Now, it is easier than every to implement Fiori designs using SAP Screen Personas.
4004  | 
Peter Spielvogel

“Design Doesn’t Fall from the Sky” – a Story in Postcards

Three designers from the Design and Co-Innovation Center had the idea to create a series of six postcards which communicate SAP’s aim of humanizing software. At this point you might think: Relax, three designers – six postcards? But design doesn’t just fall from the sky. Follow them on their design journey!
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