Tag: User Experience

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Next SAP Fiori Makers Call – December 13

Next SAP Fiori Makers call on December 13th: Plauts Fiori applications for leave request and expenses In this call, Simon Kemp, SAP Mentor & SAP UX Lead at Plaut IT Australia showcases two custom-built SAP Fiori apps to handle leave requests and expenses to cater to the specific requirements of Plaut IT Australia. After Simon’s introduction […]
422  | 
Tillman Swinke

Now open! Copywriting: Improve User Experience One Word at a Time

This award-winning course, Copywriting: Improve User Experience One Word at a Time, has reopened at openSAP, providing you with an additional opportunity to improve your copywriting skills for your website or app. The words that you use throughout your app or site are just as important as the interaction and visual design. But the words – […]
345  | 
Claire Donelon

Socializing with SAP Screen Personas at SAP TechEd Las Vegas

On the Wednesday of TechEd Las Vegas, 77 SAP Screen Personas fans met for an evening of dinner, drinks, and user experience transformation. The event brought together a variety of customers, employees, and partners representing 16 of the industries served by SAP.
402  | 
Conrad Bernal
Fiori Makers Call Convergent IS - October 11th

Next SAP Fiori Makers Call – October 11

Next SAP Fiori Makers call on October 11: ConvergentIS’s Fiori application for simplified purchase requisitions. In this call, Brad Braun, Partner and Vice President at Convergent IS, showcases a custom-built SAP Fiori app that enables their customer, Freeman, to handle purchase requisitions in a very simple way. After Brad’s introduction to the project, Georg Christoph, […]
335  | 
Tillman Swinke

Next SAP Fiori Makers Call – August 16

Next SAP Fiori Makers call on August 16: Flexso’s Fiori application for flexible reward planning at KBC Bank In this call, Thomas Nelissen, SAP Developer & Solution Architect at Flexso showcases a custom-built SAP Fiori app called Flex plan, which was designed to help KBC’s employees to plan the usage of their flexible rewards part of their salary. […]
618  | 
Tillman Swinke

How Your End Users Can Influence SAP Design

Good user experience requires development teams witnessing actual end users! Here you can read what to expect when SAP teams come visit you.
553  | 
Kathrin Weigelt

SAP AppHaus Heidelberg Open House Day 2018

On June 8, the SAP AppHaus Heidelberg hosted its fifth annual Open House Day. For the first time, the AppHaus joined the Uncover DesignFest, offering an inside view of a unique space where design meets business. Located in Heidelberg’s historic Landfried tobacco factory, the SAP AppHaus captured a diverse group of visitors with its compelling atmosphere and distinctive, […]
721  | 
Regine Schimmer

Next Fiori Makers Call – May 24

SAP Partner Capgemini showcases an SAP Fiori project, they have done together with their customer Yorkshire Water.
643  | 
Janina Ziegler

On the Road Again – SAP Fiori & SAP CoPilot Roadshow

Take part in the SAP Fiori & SAP CoPilot Roadshow 2018 and have SAP’s UX ambassadors joining you for a day or two full of inspiring sessions with SAP CoPilot, the digital assistant and bot integration hub for the enterprise, in the spotlight.
1090  | 
Sarah-Vanessa Mueller

Next Fiori Makers Call – April 19

Sika showcase their IoT project “Tank Management”, using SAP Fiori to provision and monitor the tanks for maintenance at customer side.
757  | 
Janina Ziegler

Next Fiori Makers Call – March 8

itelligence Germany and NTT DATA present their joint IoT project “Parcel Tracking Cockpit”, using SAP Fiori to make their concept of future logistics networks ready for customers.
896  | 
Janina Ziegler

Design-Led Innovation and SAP’s Journey

In a new podcast series, learn about design’s role in innovation, culture, and technology and how SAP is leveraging it internally and with customers.   Many organizations are in the midst of disrupting their business by re-imagining business models, business processes, and the way they work. Re-imagining everything requires an innovation mindset and there’s an […]
978  | 
Sam Yen

Meaningful Motion in UI

When motion fills the gap between frames, the story comes to life and becomes more understandable. A great story has a beginning, middle, and an end. As such, motion facilitates comprehension by creating the full picture for us, while holding our attention.
1732  | 
Dragomir Ralchev

SAP Cloud for Real Estate Celebrated with Red Dot Design Award 2017

SAP Cloud for Real Estate, a new cloud solution for corporate real estate management, was awarded the prestigious Red Dot Design Award 2017 for Communication Design, chosen from more than 8,000 entries across the globe. Its design team strives for putting the real estate topic from maintenance mode back into the limelight of enterprise software and creating the best possible user experience for real estate managers.
1954  | 
Susanna Havranek

Boosting User Productivity at Merck with SAP CoPilot – a Co-Innovation Story

SAP CoPilot is the first step towards a true digital assistant for the enterprise. It empowers business users and helps them quickly complete their everyday tasks. While evaluating SAP CoPilot Merck, based in Darmstadt, Germany, identified several opportunities to leverage SAP CoPilot to optimize their business processes.
3112  | 
Annika Ehrhard

Hey … I Am Talking to You!

This article explains why UX designers should start working on conversational user interfaces, and what SAP has in store for them.
1907  | 
Ivo van Barneveld

Copywriting course starting October 29th: Improve User Experience One Word at a Time

The words that you use throughout your app or site are just as important as the interaction and visual design. But the words – or copy – are often an afterthought. All too frequently we use words like “Submit” and “Cancel” on our UIs as if we’re talking to a computer and not a human. […]
1804  | 
Claire Donelon

Personality – The Interesting Ones Have It!

A well-designed personality is not only key in getting users to accept a digital assistant, it also has fundamental implications for our increasingly digital lives. We build relationships with other humans through emotional connection rather than just mere information exchange. Research proves that we act and remain attached, not because of reason, but because of […]
1687  | 
Maricel Cabahug

Inside a Fridge or Out on a Tennis Court: How the Environment Affects User Experience

In today’s world, familiar gadgets allow us to explore more terrains than ever before. We can now see in complete darkness, record a video underwater, or capture a bird’s-eye view of our neighborhood with the help of a mobile device. However, increased access does not necessarily equate to better user experience. On the contrary, exposing […]
1294  | 
Tim Thianthai

Shiny New Technology! Great! Uh… Now What Do We Build with It?

The irony of revolutionary technologies is that it can often be a challenge to figure out what to do with them. Find out how SAP is incorporating user experience research into the development of SAP CoPilot to get early input from users.
2415  | 
Esther Blankenship

Techfugees – Escalating Humanitarian Startups

A combination between tech and refugees? How can these demographics serve as inspiration for the startup community in Berlin? The catchy new term represents a highly political and controversial shift for an industry that historically serves paying consumers only. At this year’s Diversity in Tech Conference hosted by The Factory Berlin, panelists used the term “techfugees” […]
1618  | 
Maria Camila Lombana Diaz

“Wow” Is the Benchmark

Boris Verkhovsky spoke at SAP about the Cirque du Soleil design process and why, without intense collaboration, there would be no show.
1812  | 
Esther Blankenship

SAP Fiori 2.0 – The Design Guidelines (Version 1.40)

With this new version, the design language has been extended to encompass the most important aspects of SAP Fiori 2.0 as well as numerous improvements to existing controls and patterns.
10686  | 
Andrea Waisgluss

Top 10 Tips to Set Up a UX Center of Excellence

In my experience, about 50% of the screens our customers use are not developed by SAP but instead are adapted or developed by partners or the customer’s internal IT organization. I also learned in more than 300 customer projects, that many IT organizations typically do not engage directly with their end users when they develop […]
2217  | 
Andreas Hauser

User Experience Meets Product Design

An interview with Scott Shim, VP and Chair of Design Education of IDSA on the future of design and design education
2446  | 
Visvapriya Sathiyam

The Dollars and Sense of UX

I visited with a customer recently who told me about a training program his company holds every 18 months for new contractors. The company needs to refresh its group of 3,000 contractors every year and a half. Each time new contractors are onboarded, they require two days of training, in which they learn what is […]
2922  | 
Andreas Hauser

The Design of SAP Fiori 2.0 Controls: There’s No Control for That?

UI controls are the basic building blocks of any graphical user interface. Through controls, we express the interaction options to the user and we communicate the state of the system. Controls are combined into composites and patterns and are finally arranged on a screen. Having a sufficiently complete and powerful selection of controls is a […]
4647  | 
Kai Richter

SAP UX Day Germany 2016 – Bridge the Gap to the Digital World

The present and future of our world is digital. From Internet of Things and artificial intelligence to interacting in augmented reality scenarios (a round of Pokémon Go, anyone?), we can’t escape the digitalization of our world. Embracing this zeitgeist means approaching software design from a different angle. In the digital world, the boundaries between user experience […]
1727  | 
James Vernon Edenstrom

SAP Fiori Roadshow

From Orient to Down Under - in the next twenty weeks the SAP Fiori user experience ambassadors travel around Asia and Australia to meet customers and partners, speak at various conferences, and share insights into the future of SAP Fiori.
4259  | 
Jacqueline Dittkowski

SAP Fiori 2.0: The Ideal Overview

This series of blogs discusses aspects of SAP’s latest iteration of the SAP Fiori design language: SAP Fiori 2.0. In this article, I will discuss the idea of the overview page in the context of the SAP Fiori environment, and how it can be used to bundle information and functionality centered around one task context […]
19534  | 
Kai Richter

Digital Transformation Needs More Than Technology

Digital transformation is a hyped topic currently. But actually it is far more than a buzzword. Technology trends like hyper-connectivity, big data, cloud, Internet of Things and security provide new opportunities for companies to reimagine their business and how they engage with their customers and users. But what happens if you develop an amazing technical solution that […]
4906  | 
Andreas Hauser

SAP Fiori 2.0: The Dynamic Page

This article is part of a series of articles that explain the design rationale behind some of the changes that come with the next evolution of SAP Fiori. In this article, you will learn about the dynamic page, a new layout that will be used as the basis for most of the standard pages in […]
6237  | 
Kai Richter

SAP Fiori 2.0: From Vision to Product

About two years ago, we were exploring how we could bring SAP Fiori to the next level. SAP Fiori had already conquered the heart of our customers and SAP had decided to make it the new standard for all SAP products. But SAP Fiori was still young and incomplete as a design language, and so […]
3882  | 
Kai Richter

SAP Fiori 2.0: The Launchpad (Part 1)

This is the first part in a series of articles meant to give some more background information on the most important aspects of SAP Fiori 2.0, the user experience for S/4HANA. In this post, I will explain the different ways you can organize and manage applications in the SAP Fiori launchpad. The launchpad is the environment […]
11693  | 
Kai Richter

A Passion for Detail

Karim Habib is head of design at BMW. He spoke recently at SAP about his life’s calling
1888  | 
Esther Blankenship

The Key to Good Design – an Interview with BMW’s Karim Habib

Karim Habib leads the design team of one of the most successful brands in the automotive industry, BMW. We invited him to SAP headquarters in Walldorf, Germany to give an SAP Design Talk. Habib was kind enough to give us some insight into the car design process as well as into how designers and engineers […]
2088  | 
Esther Blankenship

Use the Hierarchy of Decision-Making for Designing Precision-Targeted Dashboards

Business Intelligence applications such as dashboards have evolved into the ultimate analytics, decision-supporting tools for business leaders. Empowered with ever-advancing data mining and in-memory technologies, a well-designed dashboard can help decision makers track every single aspect of business performance – past, present, and the prognosticated future. BI tools such as dashboards can serve as the […]
1993  | 
Anonymous

#designmistakes – Overcomplicating Things

Ever heard of the KISS method? When we don’t keep it simple, straightforward tasks often become more complex and complicated than they need to be.
2189  | 
Marcus Holger Erb

Meet Martin, Chief Designer at SAP

This is the eleventh in a series of interviews with SAP employees in a variety of roles in the area of user experience and design.
7916  | 
Esther Blankenship

Designing the New Digital Society

Prof. Dr. Gesche Joost on Design, SAP, IoT, and why Germany is lagging behind its EU neighbors in the digital transformation.
2412  | 
Esther Blankenship

Prototyping a Better Future

At the 4th SAP Design Talk, Professor Dr. Gesche Joost talked to over 1000 SAP employees about the Internet of Things and the democratization of tools.
2374  | 
Esther Blankenship

Design-Led Development – Behind the Scenes at SAP

  Can you imagine… … coding an application without a specified user interface design? … designing a screen without talking to an end user? … developing a product without knowing the customer? Clearly this would be a very bad way to develop software! This is why we in the Global Design team at SAP foster […]
5830  | 
Gudrun Krebs

How 10 Customers Create Value with Design

The design of a service or product decides about its success or failure, this is what really makes the difference for successful enterprises. The goal is to deliver business value with design. Check out 10 customer stories from AMG, China Grand Auto, Coca Cola Hellenic, eBay, Ferrovie dello Stato Italiane, Heidelberg University Hospital, National Center of Tumor Diseases (NCT), National Hockey League (NHL), Siemens, and State of Indiana.
2328  | 
Andreas Hauser

Web Components, Project Instances and Console Logs: A Triptych of Contemporary UX Prototyping

Creating new UI elements and floorplans is a challenging task and creative in so many ways, one of which is being flexible while prototyping for software. Prototyping There is a quite large literature supporting the use of prototypes within the design process, but in this article, we would consider the need for a prototype as […]
1876  | 
Konstantinos Drachtidis

Empathy at Work

Have you ever played the childhood game with your sibling or friend where you mirror their words and actions, much to their annoyance? Turns out that what you were doing was nature’s way to activate your mirror neurons and build your capacity for empathy! Empathy was the topic discussed at the Enterprise UX Meetup held […]
1642  | 
Janaki Kumar

Experiencing Service Design – A recap of the Service Experience Camp Berlin

In mid November, 250 people gathered right in the center of Berlin for the Service Experience Camp,  Europe’s largest service design conference this year, to listen to international thought leaders, connect to other professionals, and to enjoy a festival-like atmosphere. This year’s theme was “struggling for change”, targeting participants from different disciplines including designers and […]
1760  | 
Ann-Sofie Ruf

How Cultural Knowledge Can Help You to Succeed in Business

Innovation is an omnipresent buzzword in today’s world. But when does it happen and where does it come from? At SAP’s Design & Co-Innovation Center, we believe there are three factors for innovation: people, process, and space. In our projects, we always put the person in focus and we do this all the more so […]
2252  | 
Kirsty White

Paul Gardien of Philips Design Speaks at 2nd SAP Design Talk

Here’s a riddle for you. What do the cassette tape, electric shavers, neonatal intensive care units, 500 SAP employees, the Walldorf fire department and high-end Dutch furniture design have in common? The answer is that they all came together on stage at the second SAP Design Talk on November 12th.  Maybe that wasn’t much of […]
2324  | 
Esther Blankenship

SAP Wins Another Red Dot Award!

After winning the Red Dot Award “Design Concept 2015″ for Fiori 2.0, SAP Medical Research Insights now received the prestigious award “Communication Design 2015” in the category Interface Design.
2343  | 
Gloria Costa

What Makes a Good User Experience?

For the past 8 years, I have focused on designing digital experiences in a variety of industries and for a variety of clients. Throughout my career, I have gleaned a few lessons that helped me create actionable, simple, relatable, engaging, and delightful experiences. Here are some of them: ☆ Make it Actionable In each application, the […]
5234  | 
Navdeep Ganesh

The Value of Creating a Feedback Culture within our Team

When the SAP AppHaus in Heidelberg celebrated its first birthday, we held a retrospective with the entire team of the SAP Design & Co-Innovation Center to look back and to discuss what could be improved. This is when the topic of feedback crystallized and we realized, that we can do a lot more to learn […]
2003  | 
Jackson Mathai

Digitizing Cervical Cancer Screening in Kenya

Learn more about how SAP and the Heidelberg University Hospital joined forces to significantly accelerate and simplify cervical cancer screening in fragile infrastructures, starting in Kenya, powered by SAP HANA Cloud Platform.
1828  | 
Constanze Reichelt

Software Design for Non-Designers

By now you know that design can improve the adoption of your software application. Even without a trained Designer at hand, there are things you can do to create a delightful experience for your users and incorporate good design into your software.
2706  | 
Andrea Anderson

Winning the Red Dot Award: Inspire a Team to do Great Things

When SAP Fiori 2.0 won the prestigious Red Dot Award for design excellence, it was truly a dream come true. The Red Dot Design Award is one of the most widely recognized professional design competitions worldwide, and SAP was presented with the top award in the fiercely competitive “design concept” discipline. But just as remarkable […]
1967  | 
Maricel Cabahug

Experience Transformation with SAP Fiori UX

SAP S/4HANA, with the SAP Fiori user experience (UX), is transforming business users’ approach to SAP software and providing a personalized, responsive, and simple UX across tasks and devices.
4356  | 
Katie Moser

How to Boost the Design Factor in Your Company (Part 1)

In this two-part interview series, I talk to Ulrike Weissenberger, VP of Global Design Enablement, and Hanswerner Dreissigacker, VP of Global Design Frontrunner Apps who were respectively early proponents of user-centered design and design thinking at SAP.
2183  | 
Esther Blankenship

SAP Screen Personas 3.0 is Generally Available

Learn about the completely re-platformed, HTML5-based SAP Screen Personas. Now, it is easier than every to implement Fiori designs using SAP Screen Personas.
3182  | 
Peter Spielvogel

“Design Doesn’t Fall from the Sky” – a Story in Postcards

Three designers from the Design and Co-Innovation Center had the idea to create a series of six postcards which communicate SAP’s aim of humanizing software. At this point you might think: Relax, three designers – six postcards? But design doesn’t just fall from the sky. Follow them on their design journey!
3035  | 
Anonymous

To Improve the User Experience, Rethink IT

You probably wonder how improving User Experience relates to rethinking IT? There are some fundamental changes happening in how software is being developed. Having been in IT for many years before coming to SAP, I can clearly see these changes happening on both sides: at SAP and now also in our customer base. To illustrate, […]
4580  | 
Maricel Cabahug

SAP AppHaus Heidelberg wins UX Magazine Award

Presenting winners of the 2014 Design for Experience awards. These people and organizations are doing vanguard work in the field of experience design and were selected as winners based in large part on what we can learn from their work. Watch for articles over the coming months that explore the winning entries in more detail.
3622  | 
Gloria Costa

The Challenge – Connecting Executives with Users’ Pain

So here was my challenge. As the manager of a team of user researchers, I was asked some years ago to help shift the mindset of our executives from traditional software benchmarked by features and functions to one measured by the quality of the user experience.
3871  | 
Ulrike Weissenberger

Creating Business Value with User Experience

People often think that user experience is all about creating beautiful user interfaces to make users happy. Yes, of course enhancing your users’ experience will result in greater user satisfaction but did you know that UX has a range of other benefits, including financial advantages for your business?
2826  | 
Claire Donelon

SAP UX and Design Leaders Share Insights and Inspiration

Some of our UX and Design leadership team members, under Sam Yen, are addressing these ideas and providing perspectives, insight and inspiration through a series of blog published on SAP Business Trends.
5307  | 
Katie Moser

The new SAP UX Explorer is available now

Hello community, I’m very proud to announce the successful relaunch of our SAP UX Explorer . If you haven’t heard about this self-service tool before, you might like to start with our new introduction video. Let me summarize the major improvements in the new SAP UX Explorer.   SAP UX Explorer is part of the […]
3014  | 
Juergen Jakowski

UI vs. UX: What a Difference a Letter Makes

There’s a lot of talk about “user experience” today, but I’m not sure we’re all talking about the same thing. I often find myself midway into a conversation about UX, only to realize that some participants are really talking about UI, or user interface. In actuality, while the two are related, and both are important, […]
4979  | 
Anonymous

CIO or KTLO? The Choice Is Yours

I’ve spoken with many CIOs recently, and it’s fair to say the role is changing. Not long ago, it was fine for them to dedicate about 80% of their time to optimizing and ensuring the uptime of key business systems, and for the remainder, to peer over the horizon at what was ahead for the […]
2564  | 
Andreas Hauser

Design & Co-Innovation Center Year Review

The Design & Co-Innovation Center (DCC) is only the newest chapter in SAP’s long history of design. As the saying goes, we are “standing on the shoulders of giants” and our successes are only possible through the focused design efforts happening throughout the company. There is no longer a fight between profitability and creativity, rather […]
2955  | 
Gloria Costa

Guidelines for SAP Web IDE Contributors launched

The guidelines for SAP Web IDE contributors are now available! These guidelines are aligned with the SAP Fiori UX visual language and design principles, and give an overview of all patterns and controls used in the SAP Web IDE. They are aimed at both designers and developers and provide valuable information for contributors who wish […]
2919  | 
Irene Schick

Why establish a UI Center of Excellence? Unilever answers.

With the support of the Design and Co-Innovation Center (DCC) from SAP, Unilever has established a User Interface Center of Excellence at the organization, resulting in a considerable increase in user productivity and satisfaction. In this interview, Manfred Kürschner, Head of User Interface Center of Excellence, Unilever, shares his thoughts about the establishment of a UI […]
3652  | 
Ann-Sofie Ruf

Medical Research Insights Solution has won the German Design Award

The Medical Research Insights project has won the German Design Award in the category Excellent Communications Design – Interactive User Experience .  „The Medical Research Insights permits safe, direct access to various clinical data systems. Thanks to the intuitive UI system and clear, graphic presentation, complex medical information can be assessed simply and in real time and sound decisions made. The system […]
3414  | 
Ann-Sofie Ruf

Webinars from SAP on User Experience

SAP user group members can participate in the live webinars. All customers can listen to the recordings, which are available from the SAP Service Marketplace - Knowledge Transfer Webinars page.
2517  | 
Esther Blankenship

The Value of User Experience

Why should You invest in User Experience and Design? - Improving UX offers the opportunity to realise business value.
8748  | 
Tobias Gollwitzer

SAP Usability Testing @ Events

SAP Global Design Usability Testcenter - Making Usability and User Experience Priority #1
4327  | 
Michelle Clary

ASUG Webcast Recap: SAP Fiori Deep Dive

In the fourth webcast of ASUG’s user experience webcast series, Oliver Lehman and Johannes Wasserfall from SAP’s UX rollout team spoke about SAP Fiori UX. Here are some of the highlights.
7490  | 
Katie Moser

Infographic – Usability Testing with End Users

This is the third in a small series of infographics on the topic of design and user experience. The first infographic was an introduction to the design process. The second was about conducting field research with end users. In this third post, the graphic highlights the steps involved in conducting a usability test and provides a few tips and […]
5210  | 
Esther Blankenship

“If you want to go far – go together”: A DCC-Retrospective

On September 2nd – 4th, 2014, design managers from all over the world met at the Academic Design Management Conference to discuss their insights and past experiences. A good opportunity to have Janaki Kumar and Tobias Haug, the team leaders of the Design and Co-Innovation Center (DCC) from SAP, share their retrospective with us on the founding and development of their teams.
4107  | 
Anonymous