Tag: UX

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Engaging Employees with a Tangible Storytelling Tool

Testing new methods is the best way to succeed Hélice Experience is a Brazilian design start-up based in Porto Alegre which was founded by Fernando C. Guimarães, Rafael Barcellos and Alexandre Press in 2014. They offer strategy execution and engagement services. A lot of companies facing or experiencing a change turn to Hélice Experience to […]
383  | 
Gloria Costa

DSAG Thementag: SAP Fiori goes Vienna

The DSAG (German SAP User Group) in cooperation with SAP is inviting members and non-members to a day packed with infos and tips about SAP Fiori.
461  | 
Sarah-Vanessa Mueller

Prototyping Better Service at Frankfurt Airport with “Scenes”

Fraport AG, the airport managing group of Frankfurt Airport, is using Design Thinking methods and tools to improve security issues as well as the service at Frankfurt Airport. We had the pleasure to interview Till Eichenauer on how this tool was used and perceived at Fraport.
1062  | 
Gloria Costa

SAP Fiori 2.0: The Object Page – Part 1: Its History

Representing business objects in a consumable yet sufficiently powerful way is a challenge on its own. Since joining SAP in 2006, I have witnessed a number of different approaches on how to provide a floorplan that can provide an easy overview of the most important aspects of the business object at the same time show […]
1492  | 
Kai Richter

SAP Fiori for iOS – An Introduction

Apple is renowned for its consumer focused and simplified user experience across its product portfolio. SAP is renowned for its enterprise software and its capability to help businesses run better. Recently, Apple and SAP announced a new partnership to champion the user experience for people at work. But how will this be put into action?
928  | 
Claire Donelon

Strengthening Democracy Through Design

Through a partnership with TurboVote, SAP is using research and design to help address low turnout rates among America's young, first-time voters. With over 500,000 new TurboVote subscribers in 2016 alone, the work is having real impact.
1565  | 
Tyler Nickerson

SAP Fiori 2.0 – The Design Guidelines (Version 1.40)

With this new version, the design language has been extended to encompass the most important aspects of SAP Fiori 2.0 as well as numerous improvements to existing controls and patterns.
4779  | 
Andrea Waisgluss

Who – What – Where – at SAP TechEd Barcelona 2016

SAP UX Design and Technology goes SAP TechEd Barcelona - Are you already curious to meet SAP's UX design experts? We'll introduce you to our hottest topics and give you background information you definitely shouldn't miss out on.
981  | 
Jacqueline Dittkowski

The Dollars and Sense of UX

I visited with a customer recently who told me about a training program his company holds every 18 months for new contractors. The company needs to refresh its group of 3,000 contractors every year and a half. Each time new contractors are onboarded, they require two days of training, in which they learn what is […]
1420  | 
Andreas Hauser

Help Us Make SAP BUILD Work Better for You

BUILD is a comprehensive set of cloud-based design tools that enables anyone to create delightful SAP apps. Be one of the first to access the newest BUILD designs and help shape the future of this product. BUILD‘s design research team is recruiting users for future product testing and user research.
891  | 
Leili Slutz

SAP Fiori Roadshow

From Orient to Down Under - in the next twenty weeks the SAP Fiori user experience ambassadors travel around Asia and Australia to meet customers and partners, speak at various conferences, and share insights into the future of SAP Fiori.
2521  | 
Jacqueline Dittkowski

Meet our UX experts at SAP TechEd Las Vegas 2016

SAP UX and Design goes SAP TechEd Las Vegas - Are you already curious to meet SAP's UX design experts in the flesh? We'll introduce you to our hottest topics and give you background information you definitely shouldn't miss out on.
1971  | 
Jacqueline Dittkowski

#designmistakes – Making Users Learn the UI

As designers, our common goal is to create products that make work easier. After all, one of the most important features of good design is ease-of-use and understanding. We have to build tools that are easy to use from the start.
625  | 
Dragomir Ralchev

SAP Fiori 2.0: The Ideal Overview

This series of blogs discusses aspects of SAP’s latest iteration of the SAP Fiori design language: SAP Fiori 2.0. In this article, I will discuss the idea of the overview page in the context of the SAP Fiori environment, and how it can be used to bundle information and functionality centered around one task context […]
8138  | 
Kai Richter

Create Your Company’s UX Strategy

By now, most IT leaders have become convinced of the need to move their organizations away from a mindset of delivering functions and features, and move toward a focus that puts the user’s true needs at the center, employing design thinking principles. Discover and Plan – Where to start?Why should you create your own UX strategy? Where do you start, […]
1235  | 
Andreas Hauser

Does All Design Need to be Intuitive?

“We need to change our platform. If I can’t figure it out, then nobody can. It’s not intuitive!” In my previous job, I attended a meeting with the Head of Product and the design team. He had just tried a new product for the first time and, to put it lightly, was unhappy. To him, […]
624  | 
Esther Wolff

Meet Sam, Chief Design Officer at SAP

As Chief Design Officer, Sam Yen represents design and user experience at SAP. Find out what Sam enjoys about his job as well as some of the challenges he faces.
2399  | 
Esther Blankenship

#designmistakes – Overcomplicating Things

Ever heard of the KISS method? When we don’t keep it simple, straightforward tasks often become more complex and complicated than they need to be.
1136  | 
Marcus Holger Erb

SAP and Apple Take the Work Experience to the Next Level

You have heard me speak about the need to bring design into the business world for quite a while now. I’ve focused on this issue because the consumerization of IT continues as the line between people’s work lives and personal lives blurs every day. Consumers now expect to move smoothly on their devices from work […]
1506  | 
Sam Yen

Designing from the Heart of Berlin

A new SAP Labs Berlin office location was opened at Münzstraße in the heart of Berlin earlier this week. With the opening of the new location, Berlin is now part of the worldwide SAP Labs network with 16 offices in 13 countries. The new office is a space dedicated to design work, co-innovation, and collaboration, […]
1726  | 
Marion Froehlich

Design & Co-Innovation Center favorite design videos of 2015

At the Design & Co-Innovation Center, we foster T-shaped design teams by continually expanding our knowledge and skillsets. To achieve this, we host numerous learning opportunities for our team from Bikablo drawing workshops and Drupal learning sessions to guest talks on a range of topics like photo journalism and visual storytelling. In continuation of this […]
965  | 
Anthony Jakubiak

What a Great 2015!

In this year in review we would like to share our biggest successes and greatest experiences with you.  Since 2013 it is the mission of the Design & Co-Innovation Center to elevate the perception of SAP’s user experience and design. We have been focusing on working in a creative space, with the right approach and the […]
1097  | 
Gloria Costa

SAP Wins Another Red Dot Award!

After winning the Red Dot Award “Design Concept 2015″ for Fiori 2.0, SAP Medical Research Insights now received the prestigious award “Communication Design 2015” in the category Interface Design.
1319  | 
Gloria Costa

How to turn good user experience into reality? Register at SAP’s TechEd PreConference Seminar and find out

The Pre Conference Seminar “Turn User Experience into reality” session has the goal of showing you the opportunities of creating a UX strategy at your own organization. Design Experts from SAP Design and Co-Innovation Center together with customers who already started this ux journey will share their experiences. You will also get an update on […]
879  | 
Matthias Harbusch

Who’s Behind the Fan Experience?

Meet the unsung heroes behind ingenious and simple apps that transform the fans to the middle of the field, court, or regatta.
640  | 
Gloria Costa

An Interview With Ms. Theresia Bauer About Design In The AppHaus Heidelberg

Ms. Theresia Bauer – Minister of Science, Research and the Arts for the State of Baden-Württemberg – visited AppHaus Heidelberg on July 29, 2015, together with several representatives of her ministry, the Ministry of State, the City of Heidelberg, and members of her Greens party. It was important for her to find out more about […]
1193  | 
Franziska Reich

Experience Transformation with SAP Fiori UX

SAP S/4HANA, with the SAP Fiori user experience (UX), is transforming business users’ approach to SAP software and providing a personalized, responsive, and simple UX across tasks and devices.
2799  | 
Katie Moser

How to Boost the Design Factor in Your Company (Part 2)

This is the second post in a two-part interview series about changing software development culture from one focused mainly on features and functions toward one that invests meaningful and appropriate resources on user experience and design. When teams and management are asked to change the way they have always done things, that is when things […]
1307  | 
Esther Blankenship

Observation Reveals a Different Picture – A UX Story

Putting user experience (UX) at the forefront of what IT does and using the principles of design thinking requires digging to the root of what users are actually trying to accomplish and what motivates them. This invariably paints a very different picture than making educated assumptions or just asking users for feature requirements. Getting to […]
2297  | 
Maricel Cabahug

SAP AppHaus Heidelberg wins UX Magazine Award

Presenting winners of the 2014 Design for Experience awards. These people and organizations are doing vanguard work in the field of experience design and were selected as winners based in large part on what we can learn from their work. Watch for articles over the coming months that explore the winning entries in more detail.
2415  | 
Gloria Costa

The Challenge – Connecting Executives with Users’ Pain

So here was my challenge. As the manager of a team of user researchers, I was asked some years ago to help shift the mindset of our executives from traditional software benchmarked by features and functions to one measured by the quality of the user experience.
2830  | 
Ulrike Weissenberger

Creating Business Value with User Experience

People often think that user experience is all about creating beautiful user interfaces to make users happy. Yes, of course enhancing your users’ experience will result in greater user satisfaction but did you know that UX has a range of other benefits, including financial advantages for your business?
1654  | 
Claire Donelon

SAP UX and Design Leaders Share Insights and Inspiration

Some of our UX and Design leadership team members, under Sam Yen, are addressing these ideas and providing perspectives, insight and inspiration through a series of blog published on SAP Business Trends.
4050  | 
Katie Moser

The new SAP UX Explorer is available now

Hello community, I’m very proud to announce the successful relaunch of our SAP UX Explorer . If you haven’t heard about this self-service tool before, you might like to start with our new introduction video. Let me summarize the major improvements in the new SAP UX Explorer.   SAP UX Explorer is part of the […]
2322  | 
Juergen Jakowski

UI vs. UX: What a Difference a Letter Makes

There’s a lot of talk about “user experience” today, but I’m not sure we’re all talking about the same thing. I often find myself midway into a conversation about UX, only to realize that some participants are really talking about UI, or user interface. In actuality, while the two are related, and both are important, […]
3265  | 
Adi Kavaler

Design & Co-Innovation Center Year Review

The Design & Co-Innovation Center (DCC) is only the newest chapter in SAP’s long history of design. As the saying goes, we are “standing on the shoulders of giants” and our successes are only possible through the focused design efforts happening throughout the company. There is no longer a fight between profitability and creativity, rather […]
2329  | 
Gloria Costa

Part 1 – Agile UX: Understanding the Agile World from a UX Perspective

Over the past 10 years SAP has successfully introduced and established great methods for development teams to faster and better design and develop products. Lean software development, agile software engineering and design thinking all successfully help us to deliver great software solutions for our customers and drive innovation. In part 1 of this two-part article […]
8808  | 
Lydia Waldmann

Part 2 – Agile UX: Designing the User Experience in an Agile World

In part 1 of this article, I summarized the background and basics of agile user experience (UX). In this follow-up article, I’d like to move away from the theory and tell you more about my practical and personal experiences working with these methods. With the rise of agile and lean approaches across our industry, UX […]
5489  | 
Lydia Waldmann

Why establish a UI Center of Excellence? Unilever answers.

With the support of the Design and Co-Innovation Center (DCC) from SAP, Unilever has established a User Interface Center of Excellence at the organization, resulting in a considerable increase in user productivity and satisfaction. In this interview, Manfred Kürschner, Head of User Interface Center of Excellence, Unilever, shares his thoughts about the establishment of a UI […]
2568  | 
Ann-Sofie Ruf

Medical Research Insights Solution has won the German Design Award

The Medical Research Insights project has won the German Design Award in the category Excellent Communications Design – Interactive User Experience .  „The Medical Research Insights permits safe, direct access to various clinical data systems. Thanks to the intuitive UI system and clear, graphic presentation, complex medical information can be assessed simply and in real time and sound decisions made. The system […]
2584  | 
Ann-Sofie Ruf

The Value of User Experience

Why should You invest in User Experience and Design? - Improving UX offers the opportunity to realise business value.
6435  | 
Tobias Gollwitzer

“If you want to go far – go together”: A DCC-Retrospective

On September 2nd – 4th, 2014, design managers from all over the world met at the Academic Design Management Conference to discuss their insights and past experiences. A good opportunity to have Janaki Kumar and Tobias Haug, the team leaders of the Design and Co-Innovation Center (DCC) from SAP, share their retrospective with us on the founding and development of their teams.
3004  | 
Klara Truong

A must-read list for UI/UX designers

Hello everyone, So here is a list of books that have helped me along the way and some that Im currently reading.    Over the years I have also learned that everyone works and learns things differently so I suggest– reading exactly what you’re having trouble right now and go in your own pace. Books are great […]
2493  | 
Phil Herrera

Part 2: Creating your UX strategy

Some time ago I wrote a post called “Creating your UX Strategy” about the why and how of creating your own UX strategy for your company. Today, I would like to continue this topic with two additional aspects: your strategic and your technical approach. Today, many people might say “Hey, just adopt SAP Fiori to […]
2625  | 
Juergen Jakowski

Explore the Future of Design Management with the DCC at DMI London

At the 19th DMI, the Academic Design Management Conference, which will take place in London from 2 to 4 September, four members of the Design & Co-Innovation Center (DCC) from SAP will conduct workshops about Design Management sharing their expertise, skills, and knowledge from working in UX and Design at SAP.   To approach innovation […]
1878  | 
Ann-Sofie Ruf

SAP User Experience Strategy Updated

We have updated the SAP user experience (UX) strategy and the page on this community site that provides information about the strategy.
1824  | 
Team SAP UXC

Why Becoming Simple Takes Focus

Now Fiori and Personas are free, the priority for SAP customers is how to target your UX efforts into an effective UX roadmap. Anyone can do a Proof of Concept, but there's no guarantee that a PoC will build engagement with the business or motivation to implement... and this is where SAP's UX advisory services help you turn UX improvement desires into real UX improvement strategy, and build business will to sponsor UX projects.
1684  | 
Jocelyn Dart

UX Buzz at SAPPHIRE NOW

Whether you were at SAPPHIRE NOW in Orlando or not, I’m sure you heard the buzz around user experience. From Bill McDermott’s keynote to the Fiori Café to the customer sessions talking about UX, there was definite interest and desire to reinvent the SAP user experience. See the UX highlights from SAPPHIRE NOW below.
2465  | 
Katie Moser

Introducing SAP Fiori Launchpad

SAP Fiori launchpad is a role based, personalized, real-time and contextual aggregation point for business applications and analytics. It is designed according to the simple and intuitive SAP Fiori user experience and following the responsive design development paradigm, hence running on multiple devices – desktops, tablets and smartphones. It enables end user to build their […]
9660  | 
Aviad Rivlin

Why should I participate in a user research study?

So you’ve been invited to take part in a user research study by your department head, your company’s IT department, or by an SAP contact. They told you about the importance user research has in improving the user experience of a software product, and they said you are just the right person for this. You may […]
6412  | 
Clarissa Goetz

Understanding the difference

  Just recently we had a talk with a potential customer about a possible approach to a project involving user research, conceptual and visual design and development. Whereas the steps concerning design and development had been talked over very quickly leaving everybody at the table leaning comfortably in their seats, the first and foremost step, […]
2954  | 
Georg Eichhorn

Designing Friction into User Experiences

In the last decade digital has transformed from something cool and curious to simply becoming a ubiquitous part of our everyday lives. This transformation has happened so fast and so invisibly that we haven’t had time to stop and reflect on how our digital interactions link to our physical lives. Many concepts we use to […]
6440  | 
Gunes Kocabag

What is Interaction design?

Consider this: a product is not complete until a person uses it. A chair is not complete until someone sits down; a shopping website, not until someone orders something. My first design teacher chose this idea to make a point: the product is there to be used by a person. What does he want to […]
6177  | 
Clare Johnson

Why is UX so hard for some developers?

Creating great software is hard. It’s one thing to create software that works. It’s something else to make software that people love. This difference is where many software projects run into problems. Here is how one developer on StackOverflow described the problem: Some of us just have a hard time with the softer aspects of […]
10642  | 
Karl Fast

How to increase online sales?

Obligatory registration on eCommerce websites kills conversion, i.e converting a user to a costumer. Can you imagine going into a physical shop and being asked all these questions before you can purchase anything? Making customers register before they checkout is a barrier to purchase, but plenty of retailers are yet to learn this lesson, and […]
3681  | 
Rikke Friis Dam

Progressive disclosure

Progressive disclosure is a method of balancing two contradicting requirements, simplicity and completeness, via a simple, yet powerful idea: (1) initially, show users only a few of the most important options and (2) offer them a larger set of specialized options upon request by disclosing additional features only if a user asks for them or […]
5414  | 
Rikke Friis Dam

User Experience and Experience Design

The extensive challenge designers and vendors of interactive products face is that “Experience or User Experience” is not about good industrial design, multi-touch, or fancy interfaces. It is about transcending the material. It is about creating an experience through a device”,  states Marc Hassenzahl in his book on “User Experience and Experience Design” in the […]
10681  | 
Rikke Friis Dam

Reaching “Casual” Users of Quantitative Information

Data-based decision making is only as good people's initiative and ability to make sense of the data, and the ability of their tools to help them think critically about it. The goal of this extensive user research project was to determine the opportunities for, and barriers to, reaching “casual” users of quantitative business information with a more engaging experience.
3354  | 
Alex Sorin