Tag: UX

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Goodbye and see you on SAP Community!

SAP is constantly seeking opportunities to ease customer and partner interactions. Based on that, our company wants to consolidate all customer and partner-facing communities under the roof of the SAP Community. You and your content can highly benefit from that approach and the strong community network behind SAP Community. With its 2.8m users, there are […]
341  | 
Tobias Essig
Gergana Savova, part of the design team for the Corona-Warn-App

Germany’s COVID-19 App Helps Break The Infection Chain: A Design Story

Collaborating on the design of the Corona-Warn-App was a highlight for the SAP User Experience team in an otherwise challenging year, though the journey to the finish line was anything but easy. Learn how they navigated the different phases of this intensive design and development process.
413  | 
Andrea Waisgluss

Design Month 2020 — Beyond UX

Check out what happened during the Design Month 2020 edition at the SAP Labs Latin America, and the role of collaboration in design.
433  | 
Julia Forneck

SAP Fiori-side Chat session on AI (Sep 22nd)

Our next SAP Fiori-side Chat has an incredible panel of experts behind SAP Fiori and AI. Joachim Sander, Dr. Knut Manske, Andreas Welsch, and Thomas Reiss. Find all format details on our SAP Fiori Community Wiki. To continue providing you with valuable information about SAP UX and SAP Fiori activities during this time, we invite […]
778  | 
Tobias Essig

Defining target or test groups

Recruiting the right persons is crucial for getting valuable results from your testing and research. These ‘right persons’ have to be able to represent your consumers, customers, and end users.
1201  | 
Holger Maassen

SAP UX Summit 2020 Recap: User Experience for Life

Over 1,900 attendees from 38 countries have experienced SAP devX at SAP UX Summit 2020 on July 1-3. With SAP Fiori in the center, they explored the future of user experience and design. “Physical and virtual are melting together. This gives is us new opportunities. We need to adapt our thinking and – our software!” […]
1630  | 
Saskia Guckenburg

Meet the new SAP Business Application Studio in today’s SAP Fiori-side Chat session

Episode 15 of our weekly SAP Fiori-side Chat live session will take place today. The team behind the SAP Business Application Studio will show you the latest innovations and answer your questions. You can join us live on Zoom. The SAP Business Application Studio technology has recently been released to customers on Azure, AWS, and […]
1117  | 
Tobias Essig

Today: SAP Fiori-side Chat session on The New SAP User Experience on Mobile

Episode 14 of our weekly SAP Fiori-side Chat live session will take place today. A great panel of experts shares its insights about the new SAP User Experience on mobile. You can join us live on Zoom. To continue providing you with valuable information about SAP UX and SAP Fiori activities during this time, we […]
785  | 
Tobias Essig

SAPPHIRE NOW Reimagined 2020: Meet SAP’s UX and Mobile Experts

For the first time ever, SAPPHIRE NOW is fully reimagined as a digital program. On June 15, SAPPHIRE NOW Converge has been launched, a digital network with multiple channels featuring scheduled and on-demand content with keynotes, live interactions, and expert conversations. User experience and mobile content is featured in the Intelligent Enterprise channel premiere offering […]
1198  | 
Saskia Guckenburg

Today: SAP Fiori-side Chat session on SAP S/4HANA Embedded Analytics and SAP Analytics Cloud

Episode 10 of our weekly SAP Fiori-side Chat live session will take place today. A great panel of experts shares its insights about how to use SAP S/4HANA Embedded Analytics and SAP Analytics Cloud properly. You can join us live on Zoom here: https://lnkd.in/gysQBz8 To continue providing you with valuable information about SAP UX and […]
1316  | 
Tobias Essig
Customer experience Circle offline store situation

Content and Context in Commerce

The phrase “content is king” is widely believed to have been coined by Bill Gates. That may well be the case, but if so, who is King Content’s queen? That’s simple. If content is the king, then context is the queen. But let’s take a step back. If we talk about commerce, the first thing […]
1324  | 
Holger Maassen

SAP Fiori-side Chat: finding ways to stay in touch

The COVID-19 pandemic has sparked a lot of disruption in our day-to-day lives, and it’s important to us to keep an open and direct line of communication with everyone who has questions and wants to hear and learn about SAP Fiori and user experience. To continue providing you with valuable information about SAP UX and […]
1057  | 
Victoria Thomas
homemade lasagna and salad

Explaining UX to your Parents

Image by RitaE from Pixabay If you work in user experience, I bet you have been in a similar situation. You are home for a visit, you’re about to dig into your all-time favorite home-cooked meal, and then, without warning, the conversation goes off the rails and you are struggling to explain what you do […]
2083  | 
Esther Blankenship

Behind UX and SAP Design: Vancouver

SAP is a global company and the scope of our design teams reaches far and wide. In our Behind UX and SAP Design series, we home in on some of our locations and give a glimpse into the working and cultural life there. Today, it’s about Vancouver, Canada! Vancouver is a thriving city on the […]
1060  | 
Victoria Thomas

Behind UX and SAP Design: Dublin

SAP is a global company and the scope of our UX teams reaches far and wide. In the Behind UX and SAP Design series, we home in on some of our locations and give a glimpse into the working and cultural life there. Today we’re starting with Dublin!
1483  | 
Victoria Thomas

Listen to Episode 5 – What a Feeling! X+O Customer Experience Management

In this episode, our panel experts, Roger Baxter (SAP) and Dr. Elizabeth ErkenBrack (Senior XM Scientist for Qualtrics) will join host Bonnie D. Graham discuss the impact of experience management for the product development cycle and how XO data can bring the user experience to the next level.
1098  | 
Andrea Waisgluss

Fiori Makers Video Series – Yorkshire Water

Hitz Patel – Capgemini UK’s Head of SAP design – showcased an SAP Fiori project, they have done together with their customer Yorkshire Water. The use case of the app includes the data capture and data governance by partners, that build assets for Yorkshire Water during capital projects. The showcased application includes current SAP Fiori layouts/floorplans like the Overview Page and […]
1871  | 
Tillman Swinke

Using Ranking to Reflect Intelligence in User Interfaces

Ranking is among a group of basic patterns that can help to reflect an intelligent insight. Ranking is such a pervasive pattern because it helps users easily identify quickly the top options.
2731  | 
Carlos Martinez Gomez

UX Research: A Key Factor for Success in the Design Process

UX research, or design research serves many purposes throughout the design process. It helps us identify, prove or disprove our assumptions, find commonalities across our target audience members, and recognize their needs, goals, and mental models. As a User Experience Designer, I’d like to share some UX research methods around gathering data with you. My […]
5685  | 
Holger Maassen

Fiori Makers Video Series – 2BM

August Engkilde and Martin Pock from 2BM. They give a project report of their design-driven approach for their customer SKOV. They present how they have designed an offline-enabled mobile application meeting the needs of service workers for large climate systems at chicken and pig farms worldwide. In addition to the showcase presentation, Kai Richter, Chief Designer for SAP Fiori at SAP, explains how […]
1742  | 
Tillman Swinke

Fiori Makers Video Series – Flexso

Thomas Nelissen from Flexso gives a project report of their design-driven approach for their customer KSB. They present how employees can plan their flex-budget for benefits like company cars, mobile phones or additional vacation days and simulate the impact on their salary. In addition to the showcase presentation, Rainer Filsinger, Fiori Design Expert at SAP Design, explains how to apply […]
1599  | 
Tillman Swinke

Socializing with SAP Screen Personas at SAP TechEd Las Vegas

On the Wednesday of TechEd Las Vegas, 77 SAP Screen Personas fans met for an evening of dinner, drinks, and user experience transformation. The event brought together a variety of customers, employees, and partners representing 16 of the industries served by SAP.
1539  | 
Conrad Bernal

UX for AI: Building Trust as a Design Challenge

How can I trust a digital assistant to perform tasks that are important to me and what could a trustful relationship between a business user and the digital assistant look like in practice?
3969  | 
Vladimir Shapiro

Experience Design at SAPPHIRE 2018

Join us on stage at SAPPHIRENOW + ASUG Annual Conference in Orlando from 5-7 June. Meet SAP's experts in various sessions on the latest UX and design related topics.
2225  | 
Matteo Rogolino

My Leadership Goal – Deliver ROI through Delightful UX

As I stepped up to my new role as Chief Design Officer at SAP at the beginning of this month, I reflected on the words of Leonardo da Vinci, who said “I have been impressed with the urgency of doing. Knowing is not enough; we must apply. Being willing is not enough; we must do.” This […]
2347  | 
Maricel Cabahug

On the Road Again – SAP Fiori & SAP CoPilot Roadshow

Take part in the SAP Fiori & SAP CoPilot Roadshow 2018 and have SAP’s UX ambassadors joining you for a day or two full of inspiring sessions with SAP CoPilot, the digital assistant and bot integration hub for the enterprise, in the spotlight.
2451  | 
Sarah-Vanessa Mueller

SAP CoPilot at ASUG – See You There

Digital assistants, intelligent enterprise and machine learning – dive deep into some of the most important technology tends at ASUG Annual Conference in Orlando on Monday, June 4, 2018. Reserve your seat soon.
2093  | 
Sarah-Vanessa Mueller

Bottom-Up Innovation – the E-Quill (SAP Inscribe) Story

Update: The new name for E-Quill was revealed on June 6th at SAPPHIRE NOW in Orlando. It is now officially called “SAP Inscribe.” See the demo presented during Bill McDermott’s keynote. Toward the end of this year, SAP Inscribe will be available in beta for select customers; general availability is planned for early 2019 on S/4 HANA. Customers interested in […]
5769  | 
Esther Blankenship

SAP Wins UX Design Award with Data Encounter!

The winners have been chosen and SAP is very pleased that “Data Encounter” has been honored with this year’s UX Design Award | Public Choice! The UX Design Awards are an annual competition hosted by the International Design Center Berlin. The Awards recognize excellent experience qualities in products, services, environments and future-oriented concepts. Particular focus […]
2787  | 
Guido Wagner

SAP Design Goes SAP TechEd 2017 in Barcelona

Agenda Next stop: Barcelona! After two successful events in Las Vegas and Bangalore, we are excited to meet you now in the beautiful city of Barcelona. Here again, we will introduce you to many hot topics. Learn about UX and Design from the SAP experts at first-hand. Meet our experts beforehand and get inspired which session you […]
3077  | 
Franziska Schäfer

SAP Cloud for Real Estate Celebrated with Red Dot Design Award 2017

SAP Cloud for Real Estate, a new cloud solution for corporate real estate management, was awarded the prestigious Red Dot Design Award 2017 for Communication Design, chosen from more than 8,000 entries across the globe. Its design team strives for putting the real estate topic from maintenance mode back into the limelight of enterprise software and creating the best possible user experience for real estate managers.
4078  | 
Susanna Havranek

Boosting User Productivity at Merck with SAP CoPilot – a Co-Innovation Story

SAP CoPilot is the first step towards a true digital assistant for the enterprise. It empowers business users and helps them quickly complete their everyday tasks. While evaluating SAP CoPilot Merck, based in Darmstadt, Germany, identified several opportunities to leverage SAP CoPilot to optimize their business processes.
4959  | 
Annika Ehrhard

Establishing Community through Design: Israeli Designers in Silicon Valley

The Bay Area is home to many transplants. A famous hub for those working in the tech industry, it has quickly developed into a diverse global center. However, with relocation sometimes comes culture shock, and many seek comfort in community. The local design community, for example, has grown into a thriving network within the last […]
1982  | 
Madelyn Andree

Meet our UX and Design Experts at SAP TechEd 2017 in Las Vegas

Agenda SAP TechEd 2017 in Las Vegas is coming – Are you joining us? At this year’s SAP TechEd, we have many hot topics to discuss. Learn about UX and Design from the SAP experts at first-hand. Meet our experts beforehand and get inspired which session you could join. Check out all Design sessions here. […]
3992  | 
Franziska Schäfer

Communicating with Accuracy and Inspiration at TEPCO with “Scenes”

It is no surprise that visual aids help convey ideas more concisely and accurately. For anyone who is looking to maximize his/her solution ideating and prototyping session, can be an excellent tool and icebreaker during any Design Thinking workshop that can create intensive but creative ideation. It became clear to the employers at Tokyo Electric […]
3318  | 
Jeannie Yun

SAP Fiori Makers

A community for developers & key users to share their experience designing SAP Fiori apps.
47353  | 
Tillman Swinke

Engaging Employees with a Tangible Storytelling Tool

Testing new methods is the best way to succeed Hélice Experience is a Brazilian design start-up based in Porto Alegre which was founded by Fernando C. Guimarães, Rafael Barcellos and Alexandre Press in 2014. They offer strategy execution and engagement services. A lot of companies facing or experiencing a change turn to Hélice Experience to […]
5007  | 
Gloria Costa

DSAG Thementag: SAP Fiori goes Vienna

The DSAG (German SAP User Group) in cooperation with SAP is inviting members and non-members to a day packed with infos and tips about SAP Fiori.
2708  | 
Sarah-Vanessa Mueller

Prototyping Better Service at Frankfurt Airport with “Scenes”

Fraport AG, the airport managing group of Frankfurt Airport, is using Design Thinking methods and tools to improve security issues as well as the service at Frankfurt Airport. We had the pleasure to interview Till Eichenauer on how this tool was used and perceived at Fraport.
7595  | 
Gloria Costa

SAP Fiori 2.0: The Object Page – Part 1: Its History

Representing business objects in a consumable yet sufficiently powerful way is a challenge on its own. Since joining SAP in 2006, I have witnessed a number of different approaches on how to provide a floorplan that can provide an easy overview of the most important aspects of the business object at the same time show […]
8935  | 
Kai Richter

SAP Fiori for iOS – An Introduction

Apple is renowned for its consumer focused and simplified user experience across its product portfolio. SAP is renowned for its enterprise software and its capability to help businesses run better. Recently, Apple and SAP announced a new partnership to champion the user experience for people at work. But how will this be put into action?
2872  | 
Claire Donelon

Strengthening Democracy Through Design

Through a partnership with TurboVote, SAP is using research and design to help address low turnout rates among America's young, first-time voters. With over 500,000 new TurboVote subscribers in 2016 alone, the work is having real impact.
5751  | 
Tyler Nickerson

SAP Fiori 2.0 – The Design Guidelines (Version 1.40)

With this new version, the design language has been extended to encompass the most important aspects of SAP Fiori 2.0 as well as numerous improvements to existing controls and patterns.
14062  | 
Andrea Waisgluss

Who – What – Where – at SAP TechEd Barcelona 2016

SAP UX Design and Technology goes SAP TechEd Barcelona - Are you already curious to meet SAP's UX design experts? We'll introduce you to our hottest topics and give you background information you definitely shouldn't miss out on.
3405  | 
Jacqueline Dittkowski

The Dollars and Sense of UX

I visited with a customer recently who told me about a training program his company holds every 18 months for new contractors. The company needs to refresh its group of 3,000 contractors every year and a half. Each time new contractors are onboarded, they require two days of training, in which they learn what is […]
4355  | 
Andreas Hauser

SAP Fiori Roadshow

From Orient to Down Under - in the next twenty weeks the SAP Fiori user experience ambassadors travel around Asia and Australia to meet customers and partners, speak at various conferences, and share insights into the future of SAP Fiori.
5680  | 
Jacqueline Dittkowski

Meet our UX experts at SAP TechEd Las Vegas 2016

SAP UX and Design goes SAP TechEd Las Vegas - Are you already curious to meet SAP's UX design experts in the flesh? We'll introduce you to our hottest topics and give you background information you definitely shouldn't miss out on.
4568  | 
Jacqueline Dittkowski

#designmistakes – Making Users Learn the UI

As designers, our common goal is to create products that make work easier. After all, one of the most important features of good design is ease-of-use and understanding. We have to build tools that are easy to use from the start.
2984  | 
Dragomir Ralchev

SAP Fiori 2.0: The Ideal Overview

This series of blogs discusses aspects of SAP’s latest iteration of the SAP Fiori design language: SAP Fiori 2.0. In this article, I will discuss the idea of the overview page in the context of the SAP Fiori environment, and how it can be used to bundle information and functionality centered around one task context […]
29569  | 
Kai Richter

Create Your Company’s UX Strategy

By now, most IT leaders have become convinced of the need to move their organizations away from a mindset of delivering functions and features, and move toward a focus that puts the user’s true needs at the center, employing design thinking principles. Discover and Plan – Where to start?Why should you create your own UX strategy? Where do you start, […]
4788  | 
Andreas Hauser

Does All Design Need to be Intuitive?

“We need to change our platform. If I can’t figure it out, then nobody can. It’s not intuitive!” In my previous job, I attended a meeting with the Head of Product and the design team. He had just tried a new product for the first time and, to put it lightly, was unhappy. To him, […]
3139  | 
Esther Wolff

Meet Sam, Chief Design Officer at SAP

As Chief Design Officer, Sam Yen represents design and user experience at SAP. Find out what Sam enjoys about his job as well as some of the challenges he faces.
9042  | 
Esther Blankenship

#designmistakes – Overcomplicating Things

Ever heard of the KISS method? When we don’t keep it simple, straightforward tasks often become more complex and complicated than they need to be.
3609  | 
Marcus Holger Erb

SAP and Apple Take the Work Experience to the Next Level

You have heard me speak about the need to bring design into the business world for quite a while now. I’ve focused on this issue because the consumerization of IT continues as the line between people’s work lives and personal lives blurs every day. Consumers now expect to move smoothly on their devices from work […]
3125  | 

Designing from the Heart of Berlin

A new SAP Labs Berlin office location was opened at Münzstraße in the heart of Berlin earlier this week. With the opening of the new location, Berlin is now part of the worldwide SAP Labs network with 16 offices in 13 countries. The new office is a space dedicated to design work, co-innovation, and collaboration, […]
4425  | 
Marion Froehlich

Design & Co-Innovation Center favorite design videos of 2015

At the Design & Co-Innovation Center, we foster T-shaped design teams by continually expanding our knowledge and skillsets. To achieve this, we host numerous learning opportunities for our team from Bikablo drawing workshops and Drupal learning sessions to guest talks on a range of topics like photo journalism and visual storytelling. In continuation of this […]
2861  | 
Anthony Jakubiak

What a Great 2015!

In this year in review we would like to share our biggest successes and greatest experiences with you.  Since 2013 it is the mission of the Design & Co-Innovation Center to elevate the perception of SAP’s user experience and design. We have been focusing on working in a creative space, with the right approach and the […]
2383  | 
Gloria Costa

SAP Wins Another Red Dot Award!

After winning the Red Dot Award “Design Concept 2015″ for Fiori 2.0, SAP Medical Research Insights now received the prestigious award “Communication Design 2015” in the category Interface Design.
3426  | 
Gloria Costa

How to turn good user experience into reality? Register at SAP’s TechEd PreConference Seminar and find out

The Pre Conference Seminar “Turn User Experience into reality” session has the goal of showing you the opportunities of creating a UX strategy at your own organization. Design Experts from SAP Design and Co-Innovation Center together with customers who already started this ux journey will share their experiences. You will also get an update on […]
2532  | 
Matthias Harbusch

Who’s Behind the Fan Experience?

Meet the unsung heroes behind ingenious and simple apps that transform the fans to the middle of the field, court, or regatta.
1946  | 
Gloria Costa

An Interview With Ms. Theresia Bauer About Design In The AppHaus Heidelberg

Ms. Theresia Bauer – Minister of Science, Research and the Arts for the State of Baden-Württemberg – visited AppHaus Heidelberg on July 29, 2015, together with several representatives of her ministry, the Ministry of State, the City of Heidelberg, and members of her Greens party. It was important for her to find out more about […]
2683  | 

Experience Transformation with SAP Fiori UX

SAP S/4HANA, with the SAP Fiori user experience (UX), is transforming business users’ approach to SAP software and providing a personalized, responsive, and simple UX across tasks and devices.
6245  | 

How to Boost the Design Factor in Your Company (Part 2)

This is the second post in a two-part interview series about changing software development culture from one focused mainly on features and functions toward one that invests meaningful and appropriate resources on user experience and design. When teams and management are asked to change the way they have always done things, that is when things […]
3024  | 
Esther Blankenship

Observation Reveals a Different Picture – A UX Story

Putting user experience (UX) at the forefront of what IT does and using the principles of design thinking requires digging to the root of what users are actually trying to accomplish and what motivates them. This invariably paints a very different picture than making educated assumptions or just asking users for feature requirements. Getting to […]
4038  | 
Maricel Cabahug

SAP AppHaus Heidelberg wins UX Magazine Award

Presenting winners of the 2014 Design for Experience awards. These people and organizations are doing vanguard work in the field of experience design and were selected as winners based in large part on what we can learn from their work. Watch for articles over the coming months that explore the winning entries in more detail.
4762  | 
Gloria Costa

The Challenge – Connecting Executives with Users’ Pain

So here was my challenge. As the manager of a team of user researchers, I was asked some years ago to help shift the mindset of our executives from traditional software benchmarked by features and functions to one measured by the quality of the user experience.
4760  | 

Creating Business Value with User Experience

People often think that user experience is all about creating beautiful user interfaces to make users happy. Yes, of course enhancing your users’ experience will result in greater user satisfaction but did you know that UX has a range of other benefits, including financial advantages for your business?
3822  | 
Claire Donelon

The new SAP UX Explorer is available now

Hello community, I’m very proud to announce the successful relaunch of our SAP UX Explorer . If you haven’t heard about this self-service tool before, you might like to start with our new introduction video. Let me summarize the major improvements in the new SAP UX Explorer.   SAP UX Explorer is part of the […]
3902  | 
Juergen Jakowski

UI vs. UX: What a Difference a Letter Makes

There’s a lot of talk about “user experience” today, but I’m not sure we’re all talking about the same thing. I often find myself midway into a conversation about UX, only to realize that some participants are really talking about UI, or user interface. In actuality, while the two are related, and both are important, […]
6453  | 

Design & Co-Innovation Center Year Review

The Design & Co-Innovation Center (DCC) is only the newest chapter in SAP’s long history of design. As the saying goes, we are “standing on the shoulders of giants” and our successes are only possible through the focused design efforts happening throughout the company. There is no longer a fight between profitability and creativity, rather […]
3790  | 
Gloria Costa

Part 1 – Agile UX: Understanding the Agile World from a UX Perspective

Over the past 10 years SAP has successfully introduced and established great methods for development teams to faster and better design and develop products. Lean software development, agile software engineering and design thinking all successfully help us to deliver great software solutions for our customers and drive innovation. In part 1 of this two-part article […]
17713  | 

Part 2 – Agile UX: Designing the User Experience in an Agile World

In part 1 of this article, I summarized the background and basics of agile user experience (UX). In this follow-up article, I’d like to move away from the theory and tell you more about my practical and personal experiences working with these methods. With the rise of agile and lean approaches across our industry, UX […]
11912  | 

Why establish a UI Center of Excellence? Unilever answers.

With the support of the Design and Co-Innovation Center (DCC) from SAP, Unilever has established a User Interface Center of Excellence at the organization, resulting in a considerable increase in user productivity and satisfaction. In this interview, Manfred Kürschner, Head of User Interface Center of Excellence, Unilever, shares his thoughts about the establishment of a UI […]
5202  | 
Ann-Sofie Ruf

Medical Research Insights Solution has won the German Design Award

The Medical Research Insights project has won the German Design Award in the category Excellent Communications Design – Interactive User Experience .  „The Medical Research Insights permits safe, direct access to various clinical data systems. Thanks to the intuitive UI system and clear, graphic presentation, complex medical information can be assessed simply and in real time and sound decisions made. The system […]
4394  | 
Ann-Sofie Ruf

The Value of User Experience

Why should You invest in User Experience and Design? - Improving UX offers the opportunity to realise business value.
11519  | 
Tobias Gollwitzer

“If you want to go far – go together”: A DCC-Retrospective

On September 2nd – 4th, 2014, design managers from all over the world met at the Academic Design Management Conference to discuss their insights and past experiences. A good opportunity to have Janaki Kumar and Tobias Haug, the team leaders of the Design and Co-Innovation Center (DCC) from SAP, share their retrospective with us on the founding and development of their teams.
5335  |