Adding Help Icon to Fiori App Header Bar

Discussion Forum Design & UX Adding Help Icon to Fiori App Header Bar
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Profile photo of Sophia Marx
Senior User Assistance Developer, Products & Innovation UA Information Experience and Quality Services
SAP Labs, LLC. (Palo Alto)

In the Fiori Guidelines, you talk about overwriting standard icon tooltips in fiori applications.

https://experience.sap.com/fiori-design-web/using-tooltips/

It says this: The icon within an icon-only button usually comes with a standard tooltip. However, this default tooltip contains the technical icon name, which may not be the right term for the icon in your context. Always check all icons, and overwrite the default tooltip texts with suitable texts for your specific use case.

I also understand that you can add a help icon in the UI, probably on the top right of header or table toolbar to enable help topics both for global and local actions.  Or is it in the Shell header as stated here? I want the help icon to display on the header, not under the User dropdown. See screenshot below. How can we customize to add this help icon?

 

Profile photo of Annette Stotz
User Experience Expert
SAP SE

Hello Sophia,

please see the documention on the SAP Help Portal how to set up the In-Application Help (path “Technology Platform –> SAP Fiori –> SAP Fiori Implementation Information –> Configuration of SAP Fiori Infrastructure”):

http://help.sap.com/saphelp_fiori_implementation_nw751/helpdata/en/82/711a9a320c4e69afa52e6462317d88/content.htm?frameset=/en/7b/2bbe268b6940cfb075bfd1f3d9ff3e/frameset.htm&current_toc=/en/7d/1adb1bd5de41908931410f62dc0990/plain.htm&node_id=42

If you follow the instructions, the help icon is available.

Best regards, Annette

Is it correct that we can not find a description of the help feature in the Fiori 2.0 guidelines? (https://experience.sap.com/fiori-design-web/) We would like to know where it should be placed.

Thank you in advance.

Profile photo of Annette Stotz
User Experience Expert
SAP SE

You’re right, this is currently not mentioned in the SAP Fiori guidelines (https://experience.sap.com/fiori-design-web/).

I will check with the authors and ask them to include it.

Thank you and best regards, Annette

Profile photo of Christian Graff
Helios IT Service GmbH

Hello,

We’re really interested in providing In-Application Help for our custom apps. As far as I understand the documentation, the “default” In App Help is used for Apps built by SAP. How do I develop In-Application Help for custom Fiori Apps? Is there anything to read about? Does SAP provide any document you could link here, targeting this topic?

Thank you and best regards,

Christian

Profile photo of Christian Graff
Helios IT Service GmbH

Hello again,

inbetween I received an answer to this topic from the SAP support. At this point of time, the in-application help feature is not supported, but planned to provide in a future release of the SAP Workforce Performance Builder. We can see it in the Product roadmap.

 

Best regards,

Christian

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