Menu Selection

Intro

The menu selection component includes a list of options that users can select to help them complete an action. These actions let users to give a specific answer to the digital assistant from a list of preset options.

Menu Selection in Digital Assistant

Usage

Dos

Do use menu selection to identify the framework of the task.

Don’ts

Don’t use quick reply buttons to display actions specific to slot filling.

Identify Tasks

Quick Reply

Structure

The menu selection component can display up to five relevant options to avoid a long list of options.

A. Header Text

The header text includes a response from the digital assistant and introduces the user to the menu options.

B. List Item

The list item displays options that the user can select.

C. “View More” Button

The “View More” button lets the user to expand the menu and see additional options.

Menu Selection Structure

Behavior and Interaction

Users can select one of the options in the menu selection component. After the user selects an option from the menu selection, slot filling starts can begin. When the user selects an option, that option disappears and a a text message displays. After the user dismisses the menu selection, no additional navigation is available.

Menu Selection User Selects An Option

In the menu selection, it’s best to keep the text in the list items fairly short and to-the-point. If the text is too long, the text can wrap.

Text Wrapping

The menu selection displays up to five options. If there are more than five options, the “View More” button displays. The user can select “View More” to expand the view for up to ten options.