In the Prototype stage, you’ll create a digital assistant prototype in the SAP Conversational AI platform. Think about your users and the types of requests they’ll be making when you create your prototypes.

SAP CAI Platform

SAP Conversational AI is an end-to-end digital assistant (chatbot) building platform that manages business tasks by deploying powerful conversational AI interfaces. It lets you train, build, connect, test, and monitor enterprise digital assistants.

  1. Build your digital assistant in the SAP Conversational AI platform.
  2. Test the digital assistant with colleagues at your company and ask them for feedback.
  3. Review logs to enhance the dialog based on user feedback on expectations, frustrations, and what needs change.


  • Create a prototype on the SAP Conversational AI platform
  • Get initial feedback from testers
  • Refine digital assistant dialog

Next Step