These guidelines address topics that are unique to conversation design, including what to consider and approaches to designing conversational products. They provide concrete guidance and examples of the various components of the SAP CUX design language. You’ll find information about the following:

What to consider before designing a conversational product

• SAP CUX Design Principles
• Modalities
• SAP CUX Checklist

Building blocks to design and create a conversational user experience

• Dialog models
• CUX Personality
• Conversation elements and responses
• Visual design
• Interaction design

SAP Conversational UX Products

• SAP CoPilot
• SAP Skill Builder
• SAP Inscribe
• Conversational AI