Intro

The message popover control can display multiple messages of different types in one list. For example, it might show several messages related to entries in a form, or messages triggered by a finalizing action, such as Save.

The message popover is used in conjunction with a technical message manager, which populates the message list. If an error occurs at a validation point, the corresponding message is added to message popover automatically, without interrupting the user.

Users can browse messages by type and navigate to the message details. In some cases, they can also jump directly from the message to the affected field on the UI.

Message popover
Message popover

When to Use

Use the message popover if:

  • You want to display multiple messages to the user.
  • You do not want to interrupt users while they are performing an action.

Do not use the message popover if:

  • You need to interrupt the user. In this case, use a message box.
    (Typically, interrupting the user is only necessary for technical problems, such as network errors and connection issues.)

Components

Components of the message popover
Components of the message popover

(1) Filter bar
(2) Message short text
(3) Message subtitle
(4) Section/subsection on the UI
(5) Message button
(6) Navigation to message details
(7) Counter for aggregated messages

Filter Bar

Initially, the filter bar shows all the different message types in the list (1).

Segmented buttons at the top of the message popover allow the user to filter the messages by type (error, warning, success, and information).

List

Short Description

The short message text (2) provides a simple and helpful short message. It’s the same message as the one attached to the UI control where the issue occurred.

Subtitle

You can use the subtitle (3) to give your message an identifier. If the message relates to a specific field, show the label of the field where the error occurred. Based on the subtitle, the user should be able to identify the corresponding UI control on the UI (for example, the input field in a form).

Section/Subsection

Messages in the list are grouped by the section and subsection on the UI (4). This helps the user to find the part of the UI that triggered the message.

Navigation to Message Details

If message details are provided, the message popover automatically provides a chevron on the right-hand side for navigating to the message details page (6).

Aggregated Messages

If your app team wants to aggregate messages, they can use the counter property of each list item (7). Note that the message popover only provides the counter property. The aggregation itself must be implemented by the app team.

Message Button

If there are messages to display, the message button indicates the most critical message status in the list (5). For example, if the list contains an error message, the message button inherits the error icon and semantic color. If the most critical message in the list is a warning, the message button shows the warning icon and corresponding semantic color, and so on.

Message button types
Message button types

If there are no messages to display, there is no message button. In this case, the footer toolbar contains only the “normal” actions for the task.

Message Details

The message details page shows:

  • The message short text (1).
  • A more detailed message text to explain the issue and propose a solution (2).
  • An optional link to more information, such as app documentation (3).
Detail page of the message popover
Detail page of the message popover

Behavior and Interaction

When Does the Message Popover Open?

Form Field Validation

If one or more errors occur when the user fills out a form, the message button appears, indicating the message type of the most critical message. The message popover does not open automatically. For more information on the different validation points, see Form Field Validation.

Form field validation behavior
Form field validation behavior

Finalizing Actions

If the user activates a finalizing action (such as Create, Save, or Submit), the message popover opens automatically to inform the user about the errors on the UI that need to be resolved first.

Message popover triggered by a finalizing 'Save' action
Message popover triggered by a finalizing 'Save' action

Navigation to the Second Page

If the message provides a long text from the back-end system, the user can navigate to a second page within the message popover. There, the user will typically find more information and help.

Navigation to the detail page of the message popover
Navigation to the detail page of the message popover

Navigation to the Relevant Field

The navigation link takes users directly to the field on the UI that triggered the message. This can be a field in the visible area, a field somewhere else on the same page, or a field on another tab or screen.

Guidelines
Always add a navigation link, where possible.

For more information about the navigation, see Navigating to the Corresponding Field on the UI in the Message Handling article.

Developer Hint
Set the navigation link with the activeTitlePress event. This allows users to click the message text in both the first and second page of the message popover.
Navigation from the message text to a field on the UI
Navigation from the message text to a field on the UI

Responsiveness

Size S (Smartphone)

On smartphones, the message popover is automatically shown in full screen mode.

Full screen message popover on a smartphone
Full screen message popover on a smartphone

Top Tips

  • Whenever possible, provide a navigation link from the message to the relevant field on the UI.
  • Use the message subtitle to indicate the field label.
  • In forms, also highlight the individual fields, and change their value state according to the type of message. For more information, see Form Field Validation.

Related Topics

Elements and Controls

Implementation